BSNL Customer Care Number 24×7 Toll-Free 18003451500

BSNL Customer Care Number

Need to Contact BSNL Customer Care Number? Then Get the Contact Details from Here.

Summary Table

BSNL Official Website BSNL Website
BSNL Customer Care Number 18003451500, 18003451800
BSNL Customer Care Email-Id [email protected]

What is BSNL Customer Care Number?

BHARAT SANCHAR NIGAM LIMITED (BSNL) is one of the top telecom industries in India. Over the past 2 years, BSNL has widened its services to many different sectors such as BSNL mobile SIM, BSNL mobile phone recharge, and BSNL Digital services and many more.

There are chances that you might want to contact BSNL customer care to know the status of mobile phone or DTH recharge done via BSNL App or you want to know the updated refund amount status with BSNL customer care. There might also be many other reasons as well due to which you might feel the need to contact BSNL customer care. In that case, you need to know some of the details such as BSNL customer care numbers, the address of the head office, email ids, etc. Thus, here we are, with the list of all the details which you might need to contact BSNL Customer Care which you can do through BSNL customer care number 24*7 toll-free number 18003451500.


BSNL Customer Care Number Available 24×7 Toll-free

The official and only BSNL customer care number available online and which you can dial 24×7 are as following.

BSNL customer care number (other operators) from mobile and landline 18003451500
BSNL customer care number for mobile or landline 1500
BSNL customer care number for Broadband mobile or landline 1504
BSNL customer care number (Broadband) for other operators 18003451504
BSNL customer care number GSM Post-paid/Prepaid 1503
BSNL customer care number GSM Post-paid/Prepaid from other operators 18001801503
BSNL customer care number WLL/CDMA from BSNL mobile 1502
BSNL customer care number WLL/CDMA from other operators 18001801502
BSNL customer care number for enterprise services (Toll-free number) 18004257007
SMS Shortcode for BSNL customer care number 57007
SMS other operators for customer care number 9482157007
Leased line call centre for customer care number 18004251957

Note: Expected Response time is 5 to 10 minutes.

Some of the doubts that can be addressed by the above customer care numbers are;

  1. BSNL Recharge and subscription package.
  2. Mobile Recharge and mobile plans.
  3. BSNL network issue and internet slow speed.
  4. BSNL Branches and nearest service centre.

Thus, the people from different states of India like Jammu and Kashmir, Hyderabad, Andhra Pradesh (AP), Mumbai, Delhi, Telangana, Bangalore, Noida, Maharashtra, TamilNadu, Karnataka, Goa, Kerala, Odisha, Kolkata (West Bengal), Rajasthan, Uttar Pradesh (UP), Punjab etc. can contact on the above BSNL customer care numbers for any queries or questions.

Best features that BSNL customer care gives to its customers are;

  1. Working 24*7*365 days, without any lags and delays.
  2. Supporting different languages for the diverse population of India.
  3. Check your BSNL Balance online which can be used during transactions made via the BSNL App.
  4. Recharge with BSNL money is easy and 100% safe into BSNL App.

Thus, BSNL offers the following toll-free options to phone subscribers;

  1. Single All India Number
  2. Time of Day / Time Interval Routing
  3. Day of the week routing
  4. Origin dependent routing
  5. Call distribution
  6. Line hunting
  7. Call Limiter
  8. Call Queuing
  9. Condition-based routing
  10. Interactive voice response
  11. Black & Whitelist
  12. Incoming greylist
  13. Detailed bill

BSNL Customer Care Number State-wise

State Primary Number Secondary Number
West Bengal  9434024365
Haryana  9416024365
Karnataka  9448024365
Uttar Pradesh East  9415024365
Chhattisgarh  9425201041 9425201234
Kerala  9447024365
Uttar Pradesh West  9412024365
BSNL Andhra Pradesh / Telangana  9440024365
Kolkata  9433024365
Tamil Nadu  9443024365 9444024365
Punjab  9417024365
Chennai  9444024365
Andaman & Nicobar  9434024365
Madhya Pradesh  9425024365 9425124365
Uttarakhand  9412024365
Orissa  9437024365
Gujarat  9426024365
Himachal Pradesh  9418024365
Assam  9435024365
Maharashtra  9422024365 9422124365
Goa  9422024365
Jammu & Kashmir  9419024365
Bihar  9431024365 9431224365

 Also Read:

BSNL Customer Care Email Ids Available 24×7 for Support

BSNL provides its valuable customers with an official Email ID for customer support to solve issues related to failed transactions, problems related to your shopping & online payment failures or any other issues.

BSNL Customer Care Email Id (Official BSNL Support) [email protected]
BSNL Customer Care Email Id (Helpdesk) [email protected]


BSNL Customer Care Number for Toll-free Assistance & Help

BSNL gives its customers a list of toll-free numbers that can be utilised without any charge from BSNL mobiles and BSNL Sim. Dial the following numbers in case of Assistance/ Help without paying for it (from BSNL telephones):

  • Some of the services are available in select cities only. Please check the availability in your city.



PSTN Call Centre (for any queries related to the landline telephone, ISDN etc. Also accessible from Cell-One, Excel & Tarang phones) 1500
Kisan Call Centre (for any queries related to agriculture) 1551
Police 100
Fire 101
Ambulance 102
Billing complaint centre 166 / 1660-69
Trunk booking 1580
Trunk assistance 1581
STD complaints 1582
National Directory Enquiry (NDQ) Service 1583
International trunk booking 1586
International trunk enquiry 1587
International Trunk delay information 1588
Telex complaints 1589
Directory enquiry service 197
Telephone Complaint Booking 198
Emergency Relief Centre on National Highways 1033
Relief Commissioners of Central/State/Union territory 1070
The control room of District Collector/Magistrate 1077
Public Grievance Cell Telecom Circle HQs 12727
Public Grievance Cell Kolkata/Chennai 1095
Crime stopper cell of police in Kerala, Rajasthan, Andhra Pradesh & Mumbai 1090
Women crisis response 1091
Earth-quake Helpline service 1092
Natural disaster control room 1096
AIDS helpline service 1097
Children in difficulty/ Child Distress Service 1098
Catastrophe & Trauma service 1099
Free Phone Enquiry 1600
India Telephone Card Enquiry 1602
Billing Complaint Centre (Interactive Voice Response System) 1671-73
Maritime Search and Rescue control room of coastal guard 1718
Blood bank information Service 1910
Dial a doctor 1911
Leased Circuits Fault Booking 1918
Eye bank information service 1919
Change number announcement (Hindi) 1951
Changed number announcement (English) 1952
Changed number announcement (Regional language) 1953
Changed number announcement (in case of shift) 1954
Sancharnet Internet Helpdesk service 1957
Leased Circuit Fault Booking (WTR) 1958

Registered Office Address of BSNL

BSNL Customers can write to BSNL customer care on below address if they have any issues and want to get it resolved at the earliest.

Registered BSNL contact address: Bharat Sanchar Bhavan, Harish Chandra Mathur Lane, Janpath, New Delhi, Pin-code: 110 001

Corporate Identity Number (CIN): U74899DL2000GOI107739

However, for easy problem redressal, the conventional method would contact BSNL via BSNL customer care number provided above.

BSNL Customer Care Number for Wi-fi Hotspots

BSNL customer care can be contacted as BSNL has already established 14000 Public Wi-Fi Hotspots over more than 3500 locations with International Standards, Speed, Scalability & Security with Quality of Service connectivity and better Quality of Experience at each Hotspot with Interference-free operation at speeds of 2mbps to 20mbps for users. All the above Public Wi-Fi Hotspots are Centrally Manageable, Monitorable & Maintainable Pan India Carrier Grade Wi-Fi network with higher availability.

SI No. Monument
1 Taj Mahal, Agra
2 Sarnath Temple, Varanasi
3 Sun Temple Konark
4 Group of Monuments, Hampi
5 Khajuraho Group of Monuments
6 Shore Temple, Mahabalipuram
7 Fatehpur Sikri, Agra
8 Charminar, Hyderabad
9 Sanchi Stupa Mandir area, Raisen
10 Brihadeeswarar Temple, Thanjaur


BSNL Customer Care Important Links

In this section, I will provide you with some important links which you can use for your ease and convenience.

Here, I will provide you with the direct link of BSNL customer care that can be utilized for mobile prepaid and post-paid recharge.

Direct Link: BSNL Customer Care Number Recharge

To pay your BSNL bills, either contact the BSNL customer care number provided above or visit the direct link provided below;

Direct Link: BSNL Customer Care Number Pay Bills

My Personal Experience with BSNL Customer Care Number

BSNL is one of the top companies in the Indian telecom sector that is known not only for its good industrial reputation but has gained a lot of trust in the market. This is primarily due to large industrial experience and continuous improvements in its strategies. A few years back I don’t think there would be any house in India that would not have BSNL SIM or BSNL landline in their homes. Speaking about my home itself my home had 2 BSNL SIMs; one prepaid and one post-paid each. My father wanted to port his BSNL SIM from prepaid to post-paid for which he contacted BSNL customer care number. We were instructed to visit the nearest BSNL store. There we were instructed with the documents and other details which needed to be filled in order to port our SIM. The process went smooth and we went home happy. However, the problem with BSNL is that with coming of private players like JIO and Vodafone, BSNL has faced a huge loss. It is, therefore, unable to compete with these players considering huge benefits and rates these companies are offering.

Also Read about other industries like, Paytm, Myntra, FoodPanda, Ola, MakeMyTrip, SBI, Flipkart, IRCTC, HDFC, Netflix, Amazon, Kotak Bank, PNB Bank, Indigo, Jet Airways, Go Air and many more.

BSNL Official Website


Also, download BSNL App from play store, windows app store or IOS store via the given below direct links for your convenience or contact the BSNL customer care number provided above.

My BSNL App Download Link: Play-Store

My BSNL App Download Link: IOS Store

My BSNL App Download Link: Windows Store

This is all you need to know about BSNL Customer Care Number. From all the information listed above, one can conclude that BSNL has made enough provisions to ensure that its customers can reach them easily. Also, the availability of online chat option by BSNL for its customers gives it a definite edge over its other competitors.  If you wish to add something which we haven’t, then leave it in the comments section below.

BSNL Customer Care Number 24×7 Toll-Free 18003451500 Need to Contact BSNL Customer Care Number? Then Get the Contact Details from Here. Summary Table BSNL Official Website BSNL Website BSNL Customer Care Numb


Editor's Rating:

Share your experience here...!!

This site uses Akismet to reduce spam. Learn how your comment data is processed.