Dunzo Customer Care Number, Email Id, Registered Address and much more.

Dunzo Customer Care Number, Email & Live Chat

Need to Contact Dunzo Customer Care? Then Get the Contact Details from Here.

Summary Table

Dunzo Official Website Dunzo Official Website
Dunzo Customer Care Number Toll-Free 9513592016, 9513592013
Dunzo Customer Care Email-Id reachus@dunzo.in

Why Dunzo Customer Care?

Dunzo is a buzzing word in the online delivery industry which shook the country with the idea of home delivery of any item you can think of. Dunzo customers can enjoy convenient online shopping to fast delivery of yummy food items to their doorsteps. Above all, it has successfully addressed the issue of medicine delivery at home which is a life saver especially when you are ill and have no one to take care of. There are chances that you might want to contact Dunzo customer care and service centre number to know the information of nearest Dunzo store to fix the mobile related issue or get your small equipment related issues resolved with the technical support team of Dunzo customer care. There might also be many other reasons as well due to which you might feel the need to contact Dunzo customer care number. In that case, you need to know some of the details such as Dunzo customer care number, the address of the head office, email ids, etc. Thus, here we are, with the list of all the details which you might need to contact Dunzo Customer Care which you can do through Dunzo customer care and Service Centre number 24*7 toll-free to be contacted at 9513592016.

Dunzo Customer Care Number, Email Id and Live Chat
Dunzo Customer Care Number, Email Id and Live Chat

Dunzo Customer Care Number 24×7 Toll-free

Dunzo has not provided any numbers on their official website. However, I have been able to collect a few of them from various sources available on various forums and social blogs.

Dunzo customer care number India (Toll-free 24*7) 9513592013
Dunzo customer care number toll-free India 9513592016

Dunzo customer care number toll-free India for Partners

Dunzo customer care number toll-free India for Support Related Issues 8039514080

Note: Expected Response time is 5 to 10 minutes.

Dunzo customer care India is available 24*7*365 for the convenience of the Dunzo customers.

Some of the doubts that can be addressed by the above customer care No are;

  1. Dunzo subscription package.
  2. Dunzo Mobile phone Apps.
  3. Dunzo lags in App working.
  4. Dunzo Branches and nearest service centre.
  5. Provisioning, Billing and Metering Issues.
  6. Late delivery of orders.
  7. Failed transactions

Thus, the people from different states of India like Jammu and Kashmir, Hyderabad, Andhra Pradesh (AP), Mumbai, Delhi, Telangana, Bangalore, Noida, Maharashtra, TamilNadu, Karnataka, Goa, Kerala, Odisha, Kolkata (West Bengal), Rajasthan, Uttar Pradesh (UP), Punjab etc. can contact on the above Dunzo customer care No for any queries or questions.

Dunzo is an on-demand delivery service available 24×7 in Bangalore, Pune, Gurgaon, Delhi, Hyderabad and Chennai. No cash, no hassle – use online payment options like debit or credit cards, net-banking, or mobile wallets like Paytm and Simpl. Live to track your delivery right to your doorstep.

Best features that Dunzo customer care gives to its customers are;

  1. Working 24*7*365 days, without any lags and delays.
  2. Supporting different languages for the diverse population of India.
  3. Check your mobile details via Dunzo official Apps.

Thus, Dunzo offers the following toll-free options to phone subscribers which you can avail directly from the app or by contacting Dunzo customer care and service number provided above.

Also Read:

  1. Canara Bank Customer Care Number
  2. ICICI Bank Customer Care Number
  3. Axis Bank Customer Care Number
  4. Punjab National Bank Customer Care
  5. Kotak Bank Customer Care 
  6. HDFC Bank Customer Care
  7. SBI Customer Care Number 24*7 Toll-free
  8. Flipkart Customer Care 24*7 Toll-free

Dunzo Customer Care Email Ids and Live Chat Available 24×7

Dunzo provides its valuable customers with an official Email ID for customer support to solve issues related to failed transactions, problems related to your shopping & online payment failures or any other issues. You can use the email id mentioned below to lodge complaints or inquire about SMS, Voice, Dunzo Mobile, Dunzo TV, Dunzo tools and Internet Data services (4G,3G and 2G).

Dunzo Customer Care Email Id (Official Dunzo Support) reachus@dunzo.in
Dunzo customer care Email id for Support Issues support@dunzo.in
Dunzo customer care Email ID 24*7 Support grievances@dunzo.in

To apart from the above email id which is for Dunzo mall, Dunzo customers can mail them in other ways like;

General Support: This service provides all the basic information to its customers like Dunzo service centre location, Dunzo warranty services and other follow up procedures. For PC and tablet-related issues escalate the issue directly to the service department at grievances@dunzo.in

Technical Support: Those Dunzo customers who are either not satisfied with the product specifications or are facing technical difficulties or troubleshooting problems can visit the section and contact Dunzo customer care number.

Online Shop Enquiry: To get the live status of your digital orders to visit this section and get all the information you need.

To chat Live with Dunzo customer care executive, visit the below direct link and get all your queries solved with Dunzo Live Chat feature.

Direct Link: Dunzo Customer Care Live Chat

Note: The chat is available only in the selected hours i.e. Monday to Sunday from 8 am to 8 pm.

In the live chat section, you need to fill basic information like Name, email address, mobile number, serial number, the title of discussion and the problem description. The more the information you provide, the more helpful it is for the Dunzo customer care to resolve your issues.


Dunzo Registered Address

Dunzo Customers can contact below Dunzo customer care of respective states with email-id for any queries and doubts for easy and fast resolution of the problems.

Address 1: 100 Feet Rd, Indira Nagar II Stage, Hoysala Nagar, Indiranagar, Bengaluru, Karnataka 560038, Phone Number – 095135 92013

Address 2: No. 201, 2nd Floor, Smart Square Complex, 100 Feet Rd, Indira Nagar II Stage, Hoysala Nagar, Indiranagar, Bengaluru, Karnataka 560038, Ph No – 090357 12110

Address 3: #257, 1st Floor, 14th Main Rd, Sector 7, HSR Layout, Bengaluru, Karnataka 560102, Ph No – 095135 92016

Address 4: 1, 100 Feet Rd, Indira Nagar II Stage, Stage 1, Indiranagar, Bengaluru, Karnataka 560038, Phone No – 080 4920 2282


FAQs Related to Dunzo Customer Care

Dunzo customers can either call on Dunzo customer care number given above or mail to Dunzo customer care for their doubts and queries.

How to cancel an order?

This is the most asked question on various Dunzo portals and people can connect with Dunzo customer care to get the issues resolved or else follow the steps given below;

a) Log in to your account via Dunzo website and go to “My Orders” section to select the product for cancellation.

Note: An order can only be cancelled before its shipment from the respective warehouse. 

b) Choose the product eligible for cancellation and fill the asked details to proceed further.

How long does the cancellation process take?

The answer to this question is depends on the mode of transaction. If you choose to receive the payment to the same mood it could take up to 7 days. However, as per the Dunzo official website, it usually will take 1-2 business days for the payment to process. I would recommend you wait for 7 days and then get in touch with Dunzo customer care via the Dunzo customer care number shared above or via email.

How to raise a replacement request?

Dunzo customer care has observed that not every customer wants to cancel the order, so they provide the facility of replacement of order under certain conditions.

Note: The replacement request should be made within 10 days of receipt of the order.

In order to get the replacement contact Dunzo customer care number at 18004196686 and get your issues resolved.

What is Dunzo Pre-order option in Dunzo official website?

Dunzo provides its customers with the facility to pre-order the signature products which are dispatched on priority basis after successful transaction by the customers.


Experience with Dunzo Customer Care

My experience with Dunzo has not been very pleasant. However, before you make your mind, I would like to clarify that I am happy with the idea that Dunzo is working on plus the vouchers they provide for new joining customers. Dunzo provides an initial joining bonus and gives a good amount of Dunzo cash for each referral which you can use for future shopping and buying groceries etc.

The real problem started when I purchased some items, paid for it but still double the amount was showing in the balance amount to be paid. This really shocked me, so I contacted Dunzo customer care for an explanation. To my surprise, the reply from the Dunzo customer care was even more shocking stating that it is mistakenly showing me the bill of some other customer. And I need to wait till they fix the bug in their app. Later after almost 15 days, the issue was resolved, and I could use the app.

The 2nd issue which I faced was while ordering from Dominos Pizza. I ordered approximately 4 pizzas and paid the amount which the app showed me. The Dunzo delivery boy arrived and I went happily to collect my order. What happened next surprised me totally. To my surprise, the delivery boy gave me just 1 pizza and said this is what Dominos offered and he couldn’t do anything. So, I had to hassle to find Dunzo customer care number to raise my issue and later the amount was refunded to my account stating that the app had some technical difficulties.

So, all in all, I would say that Dunzo is still in starting phase and they need to take care of their customers well so that they could create great market presence along with high brand loyal customers in the future.

Also, read about other companies like; IRCTCOlaVistaraIndigoAir IndiaSpice JetJet Airways, Airtel, PhonePe, FoodPanda and many more.

Dunzo Official Website

Website: https://www.dunzo.in/

Also, download Dunzo App from play store, windows app store or IOS store via the given below direct links for your convenience or contact the Dunzo customer care No provided above.

Given below are Dunzo official social media handles which you might contact to raise complaints directly to Dunzo customer care.

  1. Dunzo App Facebook Page –Visit Here
  2. Dunzo Twitter Page – Visit Here

Download Dunzo official Apps from the links given below to enjoy Dunzo services.

My Dunzo App Download Link: Download Google Play Store

My Dunzo App Download Link: Download Apple Store

This is all you need to know about Dunzo Customer Care Number. From all the information listed above, one can conclude that Dunzo has made enough provisions to ensure that its customers can reach them easily. Also, the availability of online chat option by Dunzo for its customers gives it a definite edge over its other competitors.  If you wish to add something which we haven’t, then leave it in the comments section below.

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