IDFC Bank Customer Care & Service Requests

IDFC Bank Customer Care & Service Requests Need to Contact IDFC Bank Customer Care? Then Get the Contact Details from Here. Summary Table IDFC Bank Official Website Official Link – IDFC Bank IDFC Ba

Need to Contact IDFC Bank Customer Care? Then Get the Contact Details from Here.

Summary Table

IDFC Bank Official Website Official Link – IDFC Bank
IDFC Bank Customer Care 18004194332
IDFC Bank Customer Care Email-Id [email protected]

About IDFC Bank Customer Care

IDFC is a reputed bank which offers the best financial services to the customers. The superior service support can be attained from its branch offices that are set up in different locations including Chennai, Ahmedabad, Kolkata, Madhya Pradesh, Delhi, Mumbai, Hyderabad, Bengaluru, and Pune etc. The bank main motive is to meet customer expectations and demand properly. Moreover, it also provides services to the individuals who reside in rural areas and looking for a job opportunity, then calls on IDFC bank customer care toll-free number. We hope visitors will get all the essential details about IDFC bank customer care number. For more details, you can check the Official Link – IDFC Bank and share your suggestions or views to us at

The superior assistance will be offered the customers with the facility of IDFC Bank Customer service number India. Refer the details about IDFC Bank contact info below. The issues concerning IDFC personal and Bharat banking services can be enquired at IDFC Bank Customer Care number. The bank updates its new services and facilities for the customers, for banking and financial services deals, just contact on IDFC bank toll-free number 18004194332. The 24×7 IDFC Bank Customer Care can be used in sorting any type of queries that are being faced by you. The latest products and services support can be attained from IDFC Bank nodal officer, grievance cell and Customer Care team.

Before that, please check whether the service is available in your location or not. Contact IDFC Bank Customer Care toll-free number for any support. There might also be many other reasons as well such as report a fraud transaction on IDFC Bank or IDFC Bank upgrades, due to which you might feel the need to contact IDFC Bank customer service online. In that case, you need to know some of the details such as phone numbers, the address of the head office, email ids, etc. Thus, here we are, with the list of all the details which you might need to contact IDFC Bank Customer Care which you can do through the IDFC Bank toll-free number 18602102484.


IDFC Bank Customer Care Available 24*7 Toll-free India

Some of the numbers of IDFC Bank which you can dial 24×7 are the following.

1. IDFC Bank Customer Care Number
IDFC Bank Customer Care number 1800 419 8332, 1800 3000 5163
IDFC Bank toll-free number 1800 419 4332
IDFC Bank Customer Care email id [email protected]

 2. IDFC Bank Customer Care Phone Number

IDFC Bank Purpose Wise Display IDFC Bank Customer Care Number
IDFC Bank Personal Banking number  1800 419 4332
IDFC Bank contact number for Bharat Banking  1800 419 8332
IDFC Bank Wholesale Banking contact no  1800 419 7332
Customers travelling abroad can call on  +91-22-60014332

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IDFC Bank Customer Care Number, Email Support and Registered Address
IDFC Bank Customer Care Number, Email Support and Registered Address

IDFC Bank Customer Care Official Email IDs

For any Feedback / Suggestions / Complaints, please write an email to IDFC Bank Customer Care. Jio provides its valuable customers with an official Email ID for customer support to solve issues related to failed transactions, problems related to your shopping & online payment failures or any other issues.  Email Id’s related to IDFC Bank Customer Care are the following;

IDFC Bank Customer Care Email Address

Personal Banking [email protected]
Bharat Banking [email protected]
Wholesale Banking [email protected]

Thus, the people from different states of India like Jammu and Kashmir, Hyderabad, Andhra Pradesh (AP), Mumbai, Delhi, Telangana, Bangalore, Noida, Maharashtra, TamilNadu, Karnataka, Goa, Kerala, Odisha, Kolkata (West Bengal), Rajasthan, Uttar Pradesh (UP), Punjab etc. can contact on the above IDFC Bank Customer Care for any queries or questions.

To apart from the above email id which is for IDFC Bank Customer Care, IDFC Bank customers can mail them in other ways like;

  1. General Support: This service provides all the basic information to its customers like IDFC Bank service centre location, IDFC Bank warranty services and other follow up procedures.
  2. Technical Support: Those IDFC Bank customers who are either not satisfied with the product specifications or are facing technical difficulties or troubleshooting problems can visit the section and contact IDFC Bank Customer Care no.
  3. Online Shop Enquiry: To get the live status of your digital orders to visit this section and get all the information you need.


IDFC Bank Customer Care Live Chat and SMS Service

To chat Live with IDFC Bank Customer Care executive, visit the below direct link and get all your queries solved with IDFC Bank Live Chat feature.

Direct Link: IDFC Bank Customer Care Live Chat

Note: The chat is available only in the selected hours i.e. Monday to Sunday from 8 am to 8 pm.

In the live chat section, you need to fill basic information like Name, email address, mobile number, serial number, the title of discussion and the problem description. The more the information you provide, the more helpful it is for the IDFC Bank Customer Care to resolve your issues.

To report an unauthorized transaction, please SMS UNAUTH to 5676732


Registered Office Address of IDFC Bank

  1. IDFC Corporate Office: IDFC Bank Ltd, Naman Chambers, C-32, G-Block, Bandra – Kurla Complex, Bandra East, Mumbai – 400051, India
  • Tel: +91 22 4222 2000
  • Fax: +91 22 2654 0354
  1. IDFC Registered Office: IDFC Limited, KRM Tower, 7th Floor, No. 1, Harrington Road, Chet pet, Chennai – 600031, Tamil Nadu, India
  • Tel: +91 44 4564 4000
  • Fax: +91 44 4564 4022
IDFC Bank Branches in India
State IDFC Bank Office Address
Chandigarh IDFC Bank Chandigarh Branches 169 & 170, Ground Floor, Madhya Marg Sector 8C Chandigarh – 160008
New Delhi IDFC Bank Barakhamba Road Branch No 25, Lower Ground Floor, Birla Tower Barakhamba Road New Delhi -110001
Goa IDFC Bank Panjim Branch SNG2, Ground Floor, Milroc Lar Menezes, Swami Vivekananda Rd Panjim Panjim -403001
Haryana IDFC Bank Gurgaon Sector 14 Branch SCO No 23, 1st Floor Sector 14 Gurgaon -122001
Kerala IDFC Bank Ernakulam Branch Gr & Mezzanine Flr, Vankaarath Towers Palarivattom Kochi – 682024
Maharashtra IDFC Bank Fort Branch Shop No 312, DN Road Fort Mumbai -400001
Punjab IDFC Bank Amritsar Branch Plot No 39, UG Floor, Cross Mall Complex Mall Road Amritsar – 143001
Tamil Nadu IDFC Bank Parry’s Corner Branch Door No 3, 1st Flr, Dass India Towers, 2nd Line Beach Parrys Corner Chennai -600001
Uttar Pradesh IDFC Bank Agra Branch 52/2, Ground Floor, Ashok Bhawan Bldg Sanjay Place Agra – 282002
West Bengal IDFC Bank Dalhousie Branch No 16, Ground Floor, Bhandari House Netaji Subhas Road Kolkata -700001
IDFC Commercial Banking Customer Care Number
Branch Addresses – Commercial and Wholesale Banking
City IDFC Bank Branch Address
Ahmedabad JEM Infrastructure Pvt Ltd, No 80+90+91, Beside Hotel Nest, Off C.G. Road, Ahmedabad, Pin code – 380006, India.
Chennai DBS Westminster, 108, R.K. Salai, 3rd Floor, Chennai, Pin code – 600004, India.
Gurgaon GF and Plaza, Sector-43, One Horizon Center, DLF City V, Golf Course Road, Gurgaon, Haryana, Pin code – 122002, India.
Kolkata 64 B, 1st Floor, Ballygunge Circular Road, Kolkata, Pin code – 700019, India.
Pune Amar Avinash Corporate City, 3rd Floor, Above HSBC Bank, Bund Garden Road, Pune, Pin code – 411001, India.
Bengaluru Plot No. 79, Residency Road, Richmond Town, Brigade Road Junction, Opposite Opera Theatre, Bengaluru, Pin code – 560025, India.
Delhi Sood Tower 4th Floor, East wing, Barakhamba Road – Delhi, India.
Hyderabad Ground floor, Plot bearing no. 83 & 84, Near Jubilee Hills Check Post Hyderabad, Andhra Pradesh, Pin code – 500033, India.
Mumbai Naman Chambers, C-32, G- Block, Bandra Kurla Complex, Bandra East, Mumbai, Pin code – 400051, India.

IDFC Bank Customer Care Grievance Redressal System

IDFC Bank has a three-level grievance redressal system to make sure an aggrieved customer gets the best solution within a reasonable time frame.

Level 1- This is the basic level wherein the customer uses any of the above media to book his complaint or to raise a query and a phone banking officer provides him with a relevant solution. If the customer is satisfied with the solution, there is no need to go to the next level.

Level 2- If the customer is not satisfied with the solutions provided in Level 1, he can escalate the concern to the Head Customer Care. An email explaining the query can be sent to [email protected] The email should also mention the complaint number generated in Level 1. Head Customer Care can also be reached on IDFC bank customer care numbers provided above between 10:00 AM and 6:00 PM IST (Monday to Saturday).

Level 3- If still not satisfied, the aggrieved customer can escalate the matter to the Principal Nodal Officer of IDFC Bank by writing an email addressed to [email protected].


IDFC Bank Customer Care No: Step Wise Escalation Process

Level 1 Escalation
Our Customer Service Head [email protected]
Our Bank Branch Head [email protected]
Our Asset Head [email protected]
Level 2 Escalation
Regional Nodal offices View our Regional Nodal offices
Level 3 Escalation
The Principal Nodal Officer
  • Ms. Tina Arora
  • Principal Nodal Officer, IDFC Bank Ltd, Building no.2, Raheja Mindspace, Junagarh, MIDC Industrial Area, Shira vane Nerul, Navi Mumbai 400706 Maharashtra, India
  • [email protected]
  • 1800 419 2332
Our MD and CEO [email protected]
Level 4 Escalation
Banking Ombudsman Banking Ombudsman
Registered office IDFC Bank Ltd KRM Tower, 7th Floor, No. 1, Harrington Road, Chet pet, Chennai 600031, Tamil Nadu, India
Corporate office IDFC Bank Ltd Naaman Chambers, C-32, G-Block, Bandra-Kurla Complex, Bandra East, Mumbai – 400051, India
  1. NRI Customers can reach us on [email protected]
  2. For escalations, please contact: [email protected]

FAQs Related to IDFC Bank Customer Care 

IDFC Bank customers can either call on IDFC Bank Customer Care given above or mail to IDFC Bank Customer Care for their doubts and queries.

How to cancel an order?

This is the most asked question on various IDFC Bank Customer Care portals and people can connect with IDFC Bank Customer Care to get the issues resolved or else follow the steps given below;

  • Log in to your account via the IDFC Bank website and go to “My Orders” section to select the product for cancellation.

Note: An order can only be cancelled before its shipment from the respective warehouse. 

  • Choose the product eligible for cancellation and fill the asked details to proceed further.

How long does the cancellation process take?

The answer to this question is depends on the mode of transaction. If you choose to receive the payment to the same mood it could take up to 7 days. However, as per the IDFC Bank official website, it usually will take 1-2 business days for the payment to process. I would recommend you wait for 7 days and then get in touch with IDFC Bank Customer Care via the IDFC Bank Customer Care shared above or via email.

How to raise a replacement request?

IDFC Bank Customer Care has observed that not every customer wants to cancel the order, so they provide the facility of replacement of order under certain conditions.

Note: The replacement request should be made within 10 days of receipt of the order.

In order to get the replacement contact IDFC Bank Customer Care given above and get your issues resolved.

What is IDFC Bank Pre-order option in IDFC Bank official website?

IDFC Bank provides its customers with the facility to pre-order the signature products which are dispatched on priority basis after successful transaction by the customers.


IDFC Bank Account Openings Queries

Ques 1: In What Manner I Can Open an NRI Account?

Ans: Well, at present the bank is offering the account opening facility only for the customers living in United States. For customer residing in (Bahrain, Germany, Indonesia, Netherlands, Philippines, Qatar, Singapore, Switzerland, Thailand, United Arab Emirates, and the United Kingdom) please apply for an account. In addition to this, you can also go to any nearby IDFC Bank branch office to open the account.

Ques 2: What Is the Fee for Rupee Checking Account?

Ans: The fees and charges depend on the type of account that has been maintained by the individual. Citi gold and Preferred customers enjoy preferential fees and services.

Payment and Transfers FAQ’s

Ques 1: What Is Automated Clearing House Transfers?

Ans: Automated Clearing House Transfers is a facility that we offer for customers in the United States of America to transfer funds electronically from any US bank account to the Rupee Checking Account in India.

Ques 2: What Are the Limits of Automated Clearing House Transfers?

Ans: Yes, the bank has specified the minimum and maximum limits for the automated clearing house transfers for daily, fortnightly, monthly.

Ques 3: What Are the Fees for IDFC Bank Global Transfers?

Ans: At presently, there are no fees for IDFC Bank Global Transfers.


IDFC Bank Insurance Related Queries

Ques 1: What Is the Insurance Coverage for My NRI Accounts?

Ans: The insurance coverage for NRI accounts is subjected to the conditions of deposit insurance act. The maximum of INR 1, 00,000 (Rupee One Lakh) is covered under the insurance coverage policy.

Ques 2: What Amount of Insured Deposits Can Be Held by Customer in Different Bank Branches?

Ans: The maximum of Rs 1, 00,000 can be retained by customers in different branches of IDFC Bank. For additional details, contact on IDFC Bank Customer Care.

Ques 3: Is the Bank Is Allowed to Withdraw the Deposit Insurance and Credit Guarantee Corporation Coverage?

Ans: No, the IDFC Bank cannot withdraw any Deposit Insurance and Credit Guarantee Corporation coverage.

IDFC Bank another FAQ’s

Ques 1: How Do I Convert My Account to an IDFC Bank Suvidha Corporate Salary Account?

Ans: In order to convert an account to an IDFC Bank Suvidha Corporate Salary Account, follow the below steps:

  • Submit a “Corporate Update form “which is duly filled. You can submit this form to any of the branches of the bank.
  • You can also mail this form to the Head branch at “IDFC Bank N.A, Mail Room, No.2, Club House Road, Chennai – 600 002”.

Ques 2: What are the Charges Applicable on International Usage of My Debit Card?

Ans: The bank charges a fee of USD 2.5 per transaction on international ATM withdrawal. Keep in mind that the exchange rate on the date of debit card usage will be applied. Or more details, dial IDFC Bank Customer Care no.

IDFC Bank Official Website


Also, download IDFC Bank App from play store, windows app store or IOS store via the given below direct links for your convenience or contact the IDFC Bank Customer Care No provided above.

IDFC Bank Social Links

A customer can also follow the bank through its social linking platforms apart from calling on IDFC mutual fund customer care number.

Download IDFC Bank Official Apps from the links given below to enjoy IDFC Bank services.

My IDFC Bank App Download Link 1: Google Play Store

My IDFC Bank App Download Link 2: Download Apple Store Preview

This is all you need to know about IDFC Bank Customer Care. From all the information listed above, one can conclude that IDFC Bank has made enough provisions to ensure that its customers can reach them easily. Also, the availability of online chat option by IDFC Bank for its customers gives it a definite edge over its other competitors.  If you wish to add something which we haven’t, then leave it in the comments section below.

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IDFC Bank Customer Care & Service Requests Need to Contact IDFC Bank Customer Care? Then Get the Contact Details from Here. Summary Table IDFC Bank Official Website Official Link – IDFC Bank IDFC Ba
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