Indian Railways Customer Care | Call Now 24*7 Toll-Free

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Summary Table

Indian Railways Customer Care 1800111139
Indian Railways Customer Care Email ID [email protected]
Indian Railways Official Website Official Website





All Indian Railways Customer Care Numbers

To get in touch with Indian Railways Helpline please use these numbers for easy communication and 24*7 Indian Railways Customer Care services.

Indian Railways Customer Care e-Catering


Indian Railways Live Chat Support Company App Live Chat


Indian Railways Customer Care Missed Call 138


Indian Railways Official Email ID [email protected]


Indian Railways Official Website Official Website


Indian Railways Police Customer Care 1800111322


Indian Railways Customer Care Number Email and Registered Address
Indian Railways Customer Care Number Email and Registered Address




Indian Railways Customer Care Helpline Number

Indian Railways provides its customers with a wide range of Indian Railways Customer Care No that can be contacted for 24*7 toll-free service.

Catering Complaints & Suggestions Indian Railways 18001113212326


Indian Railways Toll-Free Customer Care 155210


Indian Railways Customer Care No Vigilance 02261598613


Indian Railways Helpline for Children & Women 182


Indian Railways Customer service number 1800111139


Indian Railways State Zonal Wise Police Number


Lost or Missing Person Contact Indian Railways 1098


To Get in touch with Indian Railways Customer Care executives please dial the above-given numbers.

PNR, Fare Enquiry, Seat Availability, Current Train Running Position


Indian Railways Vigilance Customer Care No 011155210


Indian Railways Customer care no 1800111139


We have listed the phone numbers for all major cities in India. For the complete list of phone numbers, we recommend that you visit the official bank website.



Indian Railways Complaints & Suggestions Numbers


Food Quality Complaints 1800111139


Passenger’s Opinion Card 1800111321


Indian Railways Customer care no 138



Dial Number 1800111139 for complaints, service requests and enquiries.

Indian Railways Police Contact Number

State Operated Police Contact Number 1512


Central Police (RPF) Contact Number 1800111322


Vigilance Officer Indian Railways 155210


Security Helpline of Railway Police


Railway Police Customer care no 182


How to Use 139 Number?

When you dial 139 from your phone please follow the below guidelines;

  1. Choose a Language between Hindi, English or Punjabi.

Press 1: Hindi

Press 2: English

Press 3: Punjabi

  1. Press * to directly get in touch with the customer care executive.

Press 1 PNR Status


Press 2 Arrival, Departure, Cancellation or Train Diversion Status


Press 3 Accommodation Availability


Press 4 Fare Enquiry


Press 5 Book Tickets via Debit/Credit Card, UPI or by Cash card


Press 6 To cancel reserved ticket


Press 7 For Wakeup call or Initial Alert


Press 8 Wheelchair Bookings


Press 9 For Ordering Food Menu


  1. You can also Send SMS to 139 (SMS Charges 3paisa/SMS)

What are you waiting for? Quickly avail Indian Railways facility by calling on above-stated numbers.


Send SMS to 139



For PNR Enquiry


PNR <10-digit PNR number> PNR 1234567890
For Train Arrival/

Departure Enquiry


AD <Train number> <Station STD code> AD 12859 011 (STD Code of Delhi)
For Accommodation



SEAT <Train number><Station from: STD code>

<Date of Journey dd_mm_yy><Station to: STD

code><Class e.g. 1A ,2A, SL or G><Quota>


SEAT 12561 020611 0542 0571 SL G
For Fare Enquiry


FARE <Train number><Date of Journey ddmmyy> <Station form: STD code>

<Station to: STD code><Class><Quota>


FARE 12561 020611 0542 0571 SL G
For Train Time


Time <Train number> TIME 14034
For Train Name/Number


<Train Name> or <Train number> TN Kalka Shatabdi or TN 14034


Best features that Indian Railways Customer Care gives to its customers are;

  • Working 24*7*365 days, without any lags and delays.
  • Supporting different languages for the diverse population of India.
  • Check Indian Railways Customer Care portal which can be used during transactions made via the Indian Railways Support.

Thus, the people from different states of India like Jammu and Kashmir, Airways, Allahabad Pradesh (AP), UP, Telangana, Noida, Maharashtra, Tamil Nadu, Karnataka, Goa, Kerala, Odisha, Kolkata (West Bengal), Chennai, Uttar Pradesh (UP) etc. can contact on the above Indian Railways Customer Care Number for any queries or questions.

Afterwards, you need to enter the requisite details and recheck it for final submission, so why are you waiting for?

Go ahead as soon as possible!!



Indian Railways Customer Care Email ID

Indian Railways company provides its valuable customers with an official Email ID for customer support.

Indian Railways Customer Care Email ID [email protected]


Indian Railways Official Website Official Website


To solve issues related to failed transactions, problems related to your shopping & online payment failures or any other issues.

If you bought any specific product and have queries related to your specific product, then you can contact the above-given Indian Railways Customer Support Email IDs related to specific products.



Indian Railways Customer Care Live Chat & SMS

To contact Indian Railways Live chat support either visit the Indian Railways Customer support number or get in touch with Indian Railways Customer Support Executives via various social media platforms.

To make a complaint via SMS 9717630982

Also, check these direct links for further assistance if you are interested in the below topics;

Jio Customer Care Number


Vodafone Customer Care Number
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Top 10 Ecommerce Companies


Port Your Number to JIO
Passport Application Process


GST Registration Process
E-filing Income Tax Returns


PF Withdrawal Process

If you wish to make very specific complaints, then you can get in touch with Indian Railways Executives via the Live Chat on their official website or call on the Indian Railways Customer Care No provided above.

SMS using below syntax to 138


For Coach Cleaning OB <Space> C<Space><PNR>
For Toilet Cleaning OB<Space>T<Space><PNR>
For Watering OB<Space>W<Space><PNR>
For Pantry Repair OB<Space>R<Space><PNR>
For Pest/Rodent OB<Space>P<Space><PNR>
For Linen/Bed Roll OB<Space>L<Space><PNR>
For Electrical Repair OB<Space>E<Space><PNR>


हिंदी मै

कोच की सफाई के लिए OB <Space> C<Space><PNR>
शोचालय की सफाई के लिए OB<Space>T<Space><PNR>
पानी की उपलब्धता के लिए OB<Space>W<Space><PNR>
किसी छूती मरम्मत के लिए OB<Space>R<Space><PNR>
कीड़े/मकोड़े या चूहों के लिए OB<Space>P<Space><PNR>
बिस्तर एवं चादर आदि के लिए OB<Space>L<Space><PNR>
बिजली की मरम्मत के लिए OB<Space>E<Space><PNR>




Indian Railways Office Registered Address

In case, you are still not getting an appropriate answer from Indian Railways Customer Care for a related query, then you can also visit the Corporate Office, the address of which is here or contact Indian Railways Contact Number.

Registered Mailing Address of Indian Railways: Number 11, Canopus, Kabra Galaxy Star-I CHS, Brahmand, Azad Nagar, Thane West- 400607, Email Support at [email protected].

If you don’t receive a response within 48 hours of writing a mail to the above email address, please raise the second level of escalation.

Customers who are facing queries and want to come out from it, they need to check out the above-stated contact numbers. Customers can interact with the locators by going through this head office address also.



Important Links: Indian Railways Customer Care No

Some of the very important links that can help you to get your issues resolved are given below. Please use the below links and get your issues resolved as early as possible to avoid any further delays.

1.     Indian Railways Official Website


2.     Indian Railways Complaints & Suggestions


3.       Indian Railways Track your complaints


4.     Indian Railways SMS Based Suggestions


5.     Indian Railways Fare Enquiry


6.     Indian Railways Train Between Important Stations


7.     Indian Railways Seat Availability Check


8.     Indian Railways Twitter Complaints





About Indian Railways Company

India has some of the most spectacular and unforgettable rail journeys in the world. Here you experience a simple way to find out everything you need to know in one easy place. There’s no better way to enjoy India’s outback, cities, coastal towns and regional areas in comfort.

Are you Unable to get in touch with Indian Railways Customer Care?

Please feel free to contact with executives through Indian Railways Customer Care toll-free number 1800111139.

All the necessary & related details can be enquired via Indian Railways Customer Support helpline no. People from Chennai, Mumbai, Chennai, Pune, UP, Kolkata or any other region may avail the Indian Railways Customer Support services.

For attaining more details about Indian Railways Customer Support phone number, you may check the page designed by the team of

Apart from Indian Railways support 24*7 toll-free number, email and regional office address of the organization are also mentioned on this page.




Conclusion – My Verdict


This is all you need to know about Indian Railways Customer Care No. From all the information listed above, one can conclude that Indian Railways has made enough provisions to ensure that its customers can reach them easily. Also, the availability of online chat option by Indian Railways Customer Care for its customers gives it a definite edge over its other competitors.  If you wish to add something which we haven’t, then leave it in the comments section below.

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