Jio Customer Care Number 24×7 Toll-Free 18608933333

Jio Customer Care Number, Email Id, Registered Address and much more

Need to Contact Jio Customer Care Number? Then Get the Contact Details from Here.

Summary Table 

Jio Official Website Jio Website
Jio Customer Care Number 18608933333
Jio Customer Care Email-Id [email protected]

 

What is Jio Customer Care Number?

Reliance Jio is one of the top telecom industries in India. Over the past 2 years, Jio has widened its services to many different sectors such as Jio mobile SIM, Jio mobile phones, Jio-fi devices (which is a Jio Wi-Fi dongle) and JIO Digital services.

There are chances that you might want to contact Jio customer care to know the status of mobile phone or DTH recharge made via Jio App or you want to know the updated refund amount status with Jio customer care. There might also be many other reasons as well due to which you might feel the need to contact Jio customer care. In that case, you need to know some of the details such as Jio customer care numbers, the address of the head office, email ids, etc. Thus, here we are, with the list of all the details which you might need to contact Jio Customer Care which you can do through Jio customer care number 24*7 toll-free number 18608933333.

Jio Customer care number, email id and service centers
Jio Customer care number, email id and service centres

Jio Customer Care Number Available 24×7 Toll-free

The official and only Jio customer care number available online and which you can dial 24×7 are as following.

Jio Official Customer care number 1860-893-3333
JioCare Helpline from Jio Number 198 or 199
JioCare Helpline from Non-Jio Number 1800-899-9999
Jio Tele-verification number for HD Voice & Data services 1977
Jio Tele-verification number for Data services only 1800-890-1977
Jio customer care number for online shopping 1800-893-3399
Jio customer care number for Jio corporate customers 1800-889-9333
Jio customer care number for Jio Devices (Jio Wi-fi and Jio Mobiles) 1800-890-9999
Jio customer care number for JioGigaFiber 1800-896-9999
Jio customer care number for Online Shopping & Services 1800-893-3399

Note: Expected Response time is 5 to 10 minutes.

Some of the doubts that can be addressed by the above customer care numbers are;

  1. Jio Prime Recharge and subscription package.
  2. Mobile Recharge and mobile plans.
  3. Jio network issue and internet slow speed.
  4. Jio Mobile (LYF Mobile) Branches and nearest service centre.

Thus, the people from different states of India like Jammu and Kashmir, Hyderabad, Andhra Pradesh (AP), Mumbai, Delhi, Telangana, Bangalore, Noida, Maharashtra, TamilNadu, Karnataka, Goa, Kerala, Odisha, Kolkata (West Bengal), Rajasthan, Uttar Pradesh (UP), Punjab etc. can contact on the above Jio customer care numbers for any queries or questions.

Best features that Jio customer care gives to its customers are;

  1. Working 24*7*365 days, without any lags and delays.
  2. Supporting different languages for the diverse population of India.
  3. Check your Jio Money Balance online which can be used during transactions made via the Jio App.
  4. Recharge with Jio money is easy and 100% safe into Jio App.
  5. It has led India towards a cashless economy.

Also Read:

Jio Customer Care Email Ids Available 24×7 for Support

Jio provides its valuable customers with an official Email ID for customer support to solve issues related to failed transactions, problems related to your shopping & online payment failures or any other issues.

Jio Customer Care Email Id (Official Jio Support) [email protected]
Jio Customer Care Email Id for Online Shopping [email protected]
Jio Customer Care Email Id for Corporate Connection [email protected]
Jio Customer Care Email Id for JioGigaFiber [email protected]
Jio Customer Care Email Id for Security related issues [email protected]

Registered Office Address of Jio

Jio Customers can write to Jio customer care on below address if they have any issues and want to get it resolved at the earliest.

Registered Jio contact address: 9th Floor, Maker Chambers IV, 222, Nariman Point, Mumbai MH 400021 IN

However, for easy problem redressal, the conventional method would contact Jio via Jio customer care number provided above.

 

Jio Customer Care to find Nearest Jio Store

Jio customers can locate nearest Jio Store by either contacting Jio via Jio customer care number or by going to the direct link provided below. However, it is important to note that you need an internet connection and GPS on your devices for easy location of the nearest Jio Store.

Direct Link: Jio Customer Care to locate Nearest Jio Store

What is Jio Diwali Offer?

This Diwali, Jio wants to celebrate with its Jio customers and as a gift, it has launched Jio Diwali offer. This is a 1year plan where customers will get 1.5 Gb/day data along with unlimited calls and SMS facility. Complete details are given in the table below;

Plan Amount Rs.1699
Benefits 1.5GB/day thereafter unlimited at 64Kbps
Voice Unlimited
SMS 100/day
Validity 365 days
Jio Apps Complimentary Subscription

 Note: Jio Diwali offer is valid till 30th Nov 2018.

 

Jio Customer Care Number to Port your phone number

Customers need to follow below stepwise guide to successfully port your existing number to Jio.

Step1: SMS PORT <10-digit mobile phone number> to 1900 from the mobile number you want to port to Jio.

Step2: In 5-10 minutes you will receive a message with UPC code and expiry date.

Step3: Now, download the official Jio App from play-store or IOS store and generate your Jio Coupon code.

Step4: Reach out to the nearest Jio store (Read the above article to find nearest Jio branch) with UPC Code, handset and Jio Coupon code.

Step5: Complete the eKYC procedure and make sure you carry your Aadhar card for easy and fast completion of the process.

The process is very customer friendly and easy. Also, the SIM will be ported immediately however it might take the maximum of 7 days for the entire process to finish up. Also, make sure that your previous dues are cleared otherwise this might cause a halt in the port process of your number.

Jio Customer Care for Recharge Plans

Customers can either contact Jio customer care number given above or visit the direct link below to know more about the recharge plans.

Direct Link: Jio Customer Care for Recharge Plans

Jio Pre-paid plan has some of the following options such as Main plans, Jio Phone, Jio-Link, Top-Up, Add-on, ISD and International Roaming.

Jio Post-paid plan has following 3 options; Main plan, ISD and International Roaming.

Jio Customer Care for contacting Appellate Authority

Jio customers can either contact the Jio customer Care Numbers given above and if not satisfied can get resolution from the appellate authority of Jio.

  1. South, Kerala (Jayaraj Rajasekharan)

Reliance Jio Infocomm Limited, Pukalakkattu Kariyattu Tower, Near Yatri Nivas, Mamangalam, Palarivattom P.O., Kochi – 682 025. Kerala State.

[email protected], Contact Number: 18008893999, fax number: 18008891211

  1. South, Tamil Nadu (Royston Antony)

Reliance Jio Infocomm Ltd, Prestige Palladium Bayan, 2nd Floor, No,129-140, Greams Road,Thousand Lights, Chennai – 600006. TamilNadu

[email protected], Contact Number: 18008893999, Fax Number: 18008891211

  1. South, Andhra Pradesh (Sreedhar Nandiraju)

Reliance Corporate IT Park Ltd, H: No 40,72, D, KK Towers, Opp HDFC Bank, M.G Road, Vijayawada, AP-520008, [email protected], contact number: 18008893999, fax number: 18008891211

  1. North, Kashmir (Neeraj Fotedar)

Reliance Jio Infocomm Limited, 4th Floor, Sara City Mall, Jahangir Chowk, Srinagar – 190001, J&K, [email protected]

Contact Number: 18008893999, fax number: 18008891211

  1. North, Delhi NCR (Sanjay Tiku)

Reliance Jio Infocomm Ltd. RK Four Square, Building Number – 4. DLF Cyber City, Phase – 2 Gurgaon – 122002 Haryana, [email protected]

Contact Number: 18008893999, Fax Number: 18008891211

  1. North Rajasthan (Arun Mani)

Reliance Jio Infocomm Ltd., 1st Floor, Anand Bhawan, Sansar Chandra Road, Jaipur, Rajasthan, 302001, [email protected]

Contact Number: 18008893999, fax number: 18008891211

  1. West Madhya Pradesh (Partha Pratim)

Reliance Jio Infocomm Limited, 4th Floor, Dhan Trident, Saty Sai Square, Vijay Nagar, A.B. Road, Indore – 452010, Madhya Pradesh, India

[email protected], Contact Number: 18008893999, Fax number: 18008891211

  1. West, Maharashtra & Goa (Neelesh Atre)

Reliance Jio Infocomm Ltd. 2nd Floor, Westend Mall, Above Reliance Mart, D.P. Road, Aundh, Pune- 411007 Maharashtra, [email protected]

Contact Number: 18008893999, Fax Number: 18008891211

  1. East, West Bengal (Sailesh Rupani)

Reliance Jio Infocomm Limited, Godrej Waterside, Tower II, 17th & 18th Floor, Plot No: 5, Block – DP, Sector-V, Saltlake City, Kolkata -700091, [email protected]

Contact Number: 18008893999, fax number: 18008891211

  1. West, Chhattisgarh (Siddharth Sharma)

Reliance Jio Infocomm Ltd. H-701, 7th Floor, Metro Tower, Saty Sai Square, Vijay Nagar, A.B. Road, Indore – 452010, Madhya Pradesh, India, [email protected], Contact Number: 18008893999, fax number: 18008891211

  1. North, UP (West)

Sunil Kapoor, Reliance Jio Infocomm Limited, 2-7, Nishyam Kunj, Abhikarm complex, Civil Lines, Meerut, U.P – 250003, [email protected]

Contact Number: 18008893999, fax number: 18008891211

  1. South Karnataka (Shiva Kumar)

RCITPL. RMZ Icon Building, No. 51, Palace Cross Road, Bengaluru- 560052, Karnataka, [email protected]

Contact number: 18008893999, fax number: 18008891211

  1. East Odisha, Bikash Mohanty

Reliance Jio Infocomm Limited, Fortune Tower, 1st Floor, Wing A & B, Gangadhar Meher Marg, Chandrasekharpur, Bhubaneswar – 751023

[email protected], contact number: 18008893999, fax: 18008891211

  1. East, Bihar (Chandra Prakash)

Reliance Jio Infocomm Ltd., B.D Complex, Plot 210/233, Rupaspur, Bailey Road,Patna- 801503, Bihar, India, [email protected]

Contact number: 18008893999, fax: 18008891211

  1. North, UP (East)

Rajesh Sharma, Reliance Jio Infocom Ltd., The Solitaire, Opposite Fun Mall, Gomti Nagar, Lucknow – 226010. (UP), [email protected]

Contact number: 18008893999, fax number: 18008891211

  1. North, Haryana (Sanjiv Sachdeva)

Reliance Jio Infocomm Ltd, B-93 Industrial Area, Phase 8 Mohali, Punjab 160071

[email protected], contact number: 18008893999, fax: 18008891211

  1. North, Punjab (Karuna Misra)

Reliance Jio Infocomm Limited, C-135, Industrial Area, Phase – VIII, Mohali, Pin:160071, [email protected], contact number: 18008893999, fax:  18008891211

  1. West, Mumbai (Saurabh Singh Parmar)

Reliance Jio Infocomm Limited, 3rd Floor, B Wing, Fortune Building, Bharat Nagar, Bandra – Kurla Complex, Mumbai – 400051, [email protected]

Contact number: 18008893999, fax: 18008891211

  1. South, Telangana (Rajkumar Gideon)

Reliance Jio Infocomm Ltd. 4th Floor, Lake shore towers, Rajbhavan Road, Somajiguda, Beside Yes Bank, Hyderabad: 500082, Telangana

[email protected], contact number: 18008893999, fax: 18008891211

  1. North, Himachal Pradesh (Sameer Pandey)

Reliance Jio Infocomm Ltd. Level 1792, 2nd Floor (From Ground) Parking Block, Modern ISBT, Tutikandi, Shimla -171004 Himachal Pradesh, [email protected], contact number: 18008893999, fax number: 18008891211

  1. East, Kolkata (Avinash Chaturvedi)

Reliance Jio Infocomm Limited, Godrej Waterside, Tower II, 17th & 18th Floor, Plot No: 5, Block – DP, Sector-V, Saltlake City, Kolkata -700091

[email protected], contact number: 18008893999, fax: 18008891211

  1. East, Assam (Ritwick Chakraborty)

Reliance Jio Infocomm Limited, Reliance Corporate IT Park Ltd., 1st Floor, Bijay Crescent, Mahapurush Srimanta Sankardev Path (G.S.Road), Rukiminigaon, Guwahati – 781022, Assam, India, [email protected]

Contact number: 18008893999, fax number: 18008891211

  1. East, Jharkhand (Sanjay Chatterjee)

Reliance Jio Infocomm Ltd., 2nd & 3rd Floor, Sandhya Tower, Commercial Complex, Puruliya Road, Ranchi – 834001, Jharkhand

[email protected], contact number: 18008893999, fax number: 18008891211

  1. East, North East (Banibruto Biswas)

Reliance Jio Infocomm Ltd. First Floor, B. M. Tower, Near Fire Brigade, Madan Lewrynghep, Shillong – 793014, Meghalaya, India, [email protected]

Contact number: 18008893999, fax number: 18008891211

  1. West, Gujarat (Bhavesh Mehta)

Reliance Jio Infocomm Limited 2nd Floor, Reliance Mart, Opp. Drive-in Cinema, Ahmedabad – 380054, [email protected]

Contact number: 18008893999, fax number: 18008891211

  1. North, Uttarakhand (Venkat Naidu)

Reliance Jio Infocomm Limited, 2-7, Nishyam Kunj, Abhikarm complex, Civil Lines, Meerut, U.P – 250003, [email protected]

Contact number: 18008893999, fax number: 18008891211

  1. North, Jammu (Vivek Sharma)

Reliance Jio Infocomm Limited, Veer Tower, Marble Market, Mouza Deeli, Khasra No 732 & 733, Jammu – 180012, J&K, India, [email protected]

Contact Number: 18008893999, fax number: 18008891211

Jio Customer Care Number My Experience

Jio is a leading telecom provider in India and considering this fact in mind I will give you my personal experience and review about Jio. So, 2 years back when Jio was booming in India, I also wanted to grab my hands on it. It was January 2018, I ordered by Lenovo P2 phone as soon as I got my phone, I rushed to the nearest Jio Service Centre (Point to note here is you can locate nearest service centres using the direct link provided above). I reached the Jio centre but to my surprise, there was a small queue outside the store due to the huge demand for Jio SIM. I stood in a long queue in sunlight hoping to get Jio Brand in my phone as the expectations were too high for me. Soon my turn came, and I was asked to provide by Aadhar and photograph as an identity verification procedure. Later, my eKYC was done on a mobile device that too took hardly 5 minutes. The Jio customer care executives later assisted me inside the shop and downloaded all the necessary apps such as MyJio, Jio Music and many more as a pre-requisite. Please note that these apps are not abounding for you and you can delete them anytime you want. To my surprise the internet on my phone started immediately, however, the Volte was not working as result I was unable to make calls. So, I decided to call the Jio customer care and asked for assistance. After following the necessary procedures explained to me by Jio customer care I was able to make calls. It has been 2 years but still, I would say call quality of Jio is not up to the mark. Having said that I would also say that the internet speed that Jio provides is also unbeatable and that compensates for the poor call quality to some extent.

The second experience which I encountered was when I inserted Jio Sim in slot 2 and Vodafone Sim in slot 1. This caused a lot of trouble as Jio stopped working and I was unable to use Jio services. I totally felled restricted and confined to Jio customer care. I contacted Jio customer care number and Jio executive assisted me to replace the 2 SIMs. I did the same and changed the network search to automatic. Put my phone to aeroplane mode 2-3 times and finally, my phone was up and working. All thanks to Jio customer care and its customer care.

My 3rd experience with Jio was in IT Park Blue Ridge Hinjewadi where I used to work. Jio had initially huge connectivity issues inside the cafeteria. It was tough for us to make payments online as the network used to go completely off with no sign of relief for long. Thus, I decided to raise the issue to Jio authorities with Twitter. I made a tweet to Jio customer care which is active on all the social platforms. I immediately got a response mail from the Jio authorities that they will be looking in the issue and try to solve the problem as soon as possible. I was astonished by the quick action taken by Jio customer care as we started getting signals in our cafeteria and everyone started praising me for my actions, but I said it is Jio Customer care that needs to be praised. As a compliment to Jio customer cares quick response I appreciated the team on twitter. So, far Jio has been very critical and helpful in solving my issues in no time and with my convenience.

However, I am very sure that not everyone will be having the same experience with Jio as it is a big brand with a lot of services under it such as Jio-fi (which is Jio Wi-fi), Jio Phone (under brand name LYF) and other Jio digital services. It has come up as a tough competitor for other players in the market but still, it has a lot to do in order to sustain in the market.

 Also Read:

  1. Vodafone Customer Care
  2. Flipkart Customer Care
  3. SBI Customer Care
  4. Amazon Customer Care
  5. Yatra Customer Care
  6. PhonePe Customer Care
  7. Myntra Customer Care
  8. Ola Customer Care

Jio Official Website

Website: https://www.jio.com/

Also, download MyJio App from play store or IOS store via the given below direct links for your convenience.

My Jio App Download Link: Play-Store

My Jio App Download Link: IOS Store

This is all you need to know about Jio Customer Care Number. From all the information listed above, one can conclude that Jio has made enough provisions to ensure that its customers can reach them easily. Also, the availability of online chat option by Jio for its customers gives it a definite edge over its other competitors.  If you wish to add something which we haven’t, then leave it in the comments section below.

Article
Jio Customer Care Number 24×7 Toll-Free 18608933333 Need to Contact Jio Customer Care Number? Then Get the Contact Details from Here. Summary Table  Jio Official Website Jio Website Jio Customer Care Number

Suraj Raina

Editor's Rating:
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