Need to Contact Paytm Customer Care? Then Get the Contact Details from Here.
|Paytm Official Website||Paytm Website|
|Paytm Customer Care Number||01204456456, 01203888388|
|Paytm Customer Care Email-Idemail@example.com|
There are chances that you might want to check your order created on Paytm or get detailed information about your Paytm wallet passbook transactions, or you want to check your refund amount status with Paytm customer care. There might also be many other reasons as well such as report a fraud transaction on Paytm or Paytm KYC wallet upgrade, due to which you might feel the need to contact Paytm online customer service. In that case, you need to know some of the details such as phone numbers, the address of the head office, email ids, etc. Thus, here we are, with the list of all the details which you might need to contact Paytm Customer Care which you can do through the Paytm toll-free number.
Paytm Customer Care Number Available 24*7 Toll-free India
Some of the numbers of Paytm which you can dial 24×7 are the following.
- Paytm Customer Helpline Number: 01204456456
- Paytm Customer Helpline Number: 9916899168
- Paytm Customer Helpline Number: 01133776677
Some other Paytm officials Available 24*7 toll-free India are given below;
|Bank, Wallet and Payments||0120-4456-456|
|Movies & Events||0120-3888-388|
|Paytm Mall Shopping Orders||011-3377-6677|
- GoAir Customer Care Toll-Free Number 9223222111 or 18602100999
- Vistara Customer Care Toll-Free Number 9289228888
- Jet Airways Customer Care Toll-Free Number 8039243333
- Spice Jet Customer Care Toll-Free Number 9654003333 or 9871803333
- Air India Customer Care Toll-Free Number 18001801407 or 01124667473
- HDFC Bank Customer Care Toll-Free Number 18002664332
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Paytm Customer Care Official Email IDs
For any Feedback / Suggestions / Complaints, please write an email to Paytm official email id. Email Id’s related to Paytm are the following;
- Paytm Customer Care Email Id (Privacy & Security): firstname.lastname@example.org
- Paytm Customer Care Email Id (Paytm Support): email@example.com
- Paytm Customer Care Email Id (Paytm Customer Queries): https://paytm.com/care
Registered Office Address of Paytm
Paytm Headquarter: Paytm Mobile Solutions Pvt. Ltd., B-121, Sector 5, Noida – 201301, India.
Phone: +91-120-4770770, Fax: +91-120-4770771, Email: firstname.lastname@example.org
Paytm Registered Office Address: 1st Floor Devika Tower, Nehru Place, New Delhi – 110019. In the situation of need, customers can also reach out to below Paytm Regional offices for more information.
|Bangalore||144/533, 2nd floor, 22nd main, 150 Feet, Ring Road, HSR Layout 1st Sector (AGARA), Bangalore – 560102||+91 080 67720197|
|Chennai||II Floor, Balammal Building No 33, Burkit Road, T Nagar, Chennai – 600 017||+91 44 24350197|
|Mumbai||IV Floor, Enterprise Centre, Domestic Airport, Next to Orchid, Hotel Vile Parle East, Mumbai – 400 099||+91 22 26133197|
|Kolkata||BP 07, Eco Station Building, 6th Floor, Salt Lake Sector: 5, Kolkata – 700 091||+91 33 40005197|
|Toronto||220 Adelaide Street West, Toronto, ON, M5H 1W7, Canada||1-647-360-8331|
Paytm Grievance Redressal Process
Customers are not satisfied with Paytm can file a complaint or share their feedbacks in writing, email or directly from Paytm Portal. If the problem is not solved and still the customer is unsatisfied, he/she may follow the below 3 tier redressal approach to contact Paytm Customer care number available 24*7 toll-free India.
Level1: This is the first level and you need to follow below steps to successfully file a complaint;
1) Go to paytm.com/care/ticket.
2) Select the payments/Paytm wallet option.
3) Select the wallet transaction regarding which you have the issue.
4) You can also call their team of customer care representatives at their 24*7 helpline number – 0120 3888 3888 (On any of the customer care numbers mentioned above).
Level2: You can go to level2 if you are not satisfied by the actions or remedies at level1 of Paytm Customer care redressal process.
Contact the Nodal Officer: Customer Grievance, One97 Communications Ltd., B121, Sector 5, Noida – 201301
Level 3: This the last and the ultimate step which you should only take if the previous 2 are not working for you.
Contact the Grievance Officer: Grievance Officer, One97 Communications Ltd., B121, Sector 5, Noida – 201301 or you may also raise your query to the Grievance Officer at the following Direct link: Paytm Grievance Officer
Note: It is always advisable to contact Paytm customer care through “Help and Support” Section in your Paytm account for fast and easy redressal of your grievances.
Estimated time by Paytm Customer Care for Queries/Complaints
Paytm unlike its other competitors is very serious to resolve the customer complaints at the earliest. It is; therefore, they have established the concept of Turn Around Time (TAT) to resolve all the customer’s queries and complaints.
|Queries/Escalations||Turn Around Time|
|The first response to a user’s query/concern||24 Hrs|
|Follow-up queries||48 Hrs|
|Escalated cases||7 Days|
|Customer grievances||15 Days|
|The concern raised to a Nodal officer||15 Days|
|NEFT to user’s bank account||7 Days|
Note: This timeline is extremely useful for the users to estimate the number of days they need to wait before going to the next steps in the Paytm customer care redressal process.
Paytm Personal Experience: Complete Review
My personal experience with Paytm customer care is very healthy. I subscribed to Paytm at a very early age when I wanted to recharge my phone. Since that time Paytm has been updating its app in terms of increasing mobile experience and ease of use. Paytm came up with booking flight tickets, mobile recharge via Paytm App and shopping on Paytm. Later Paytm with the help of Indian government joined hands to became Paytm Bank where you can not only store money but also transfer money for ease of use. Now, speaking about my experience with Paytm customer care it has been good so far. Once I forgot my Paytm login password and I was not able to access my email too for password recovery. I was totally worried about my Paytm money and thus had to contact Paytm customer care number. They assisted me very well and within no time I was in my account.
My second experience Paytm customer care was when I ordered a pair of shirts that were too cheap than the peice. However, to my surprise, the quality of the product was really bad and I was not surprised at all. Again I had to get in touch with the Paytm customer care to initiate a refund request. My request was processed immediately and the money was returned into my Paytm Wallet in no time.
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To submit your company please visit the given link and submit your companies customer care details;
Paytm Official Website
Also, download Paytm App from play store, windows app store or IOS store via the given below direct links for your convenience or contact the Paytm customer care No provided above.
Given below are Paytm official social media handles which you might contact to raise complaints directly to Paytm customer care.
1. Paytm Facebook Page –Visit Here
2. Paytm Twitter Page – Visit Here
Download Paytm Official Apps from the links given below to enjoy Paytm services.
My Paytm App Download Link 1: Google Play Store
My Paytm App Download Link 2: Apple Store Preview
This is all you need to know about Paytm Customer Care. From all the information listed above, one can conclude that Paytm has made enough provisions to ensure that its customers can reach them easily. Also, the availability of online chat option by Paytm for its customers gives it a definite edge over its other competitors. If you wish to add something which we haven’t, then leave it in the comments section below.