Paytm Mall Customer Care Number 24*7 Toll-Free

Paytm Mall Customer Care Number, Email Id, Registered Address and much more.

Need to Contact Paytm Mall Customer Care? Then Get the Contact Details from Here.

Summary Table

Paytm Mall Official Website Paytm Mall Website
Paytm Mall Customer Care Number 01133776677
Paytm Mall Customer Care Email-Id [email protected]

There are chances that you might want to check your order created on Paytm Mall or get detailed information about your Paytm Mall wallet passbook transactions, or you want to check your refund amount status with Paytm Mall customer care. There might also be many other reasons as well such as report a fraud transaction on Paytm Mall or Paytm Mall KYC wallet upgrade, due to which you might feel the need to contact Paytm Mall online customer service. In that case, you need to know some of the details such as phone numbers, the address of the head office, email ids, etc. Thus, here we are, with the list of all the details which you might need to contact Paytm Mall Customer Care which you can do through the Paytm Mall toll-free number.

Paytm Customer Care No, Email Id and Service center
Paytm Customer Care No, Email Id and Service center

Paytm Mall Customer Care Number Available 24*7 Toll-free India

Some of the numbers of Paytm Mall which you can dial 24×7 are the following.

  1. Paytm Mall Customer Helpline Care Number: 01204456456
  2. Paytm Mall Customer Helpline Care Number: 9916899168
  3. Paytm Mall Customer Helpline Care Number: 01133776677

Some other Paytm Mall officials Available 24*7 toll-free India are given below;

Bank, Wallet and Payments 0120-4456-456
Movies & Events 0120-3888-388
Paytm Mall Mall Shopping Orders 011-3377-6677
Flight 099168-99168
Bus 095553-95553
Train 095553-95553
Hotels 07053-111905

Also Read:

Paytm care no, Paytm complaint no, Paytm contact, Paytm contact no, Paytm mall customer care, Paytm customer care email, Paytm customer care executive number, Paytm customer service, Paytm customer service number, Paytm email id, Paytm mall customer care, Paytm shopping website, Paytm mall toll free, Paytm toll free number 1800 and other searches related to Paytm customer care are resolved in this article. Please read it till the end for complete information.

Paytm Mall Customer Care Official Email IDs

 For any Feedback / Suggestions / Complaints, please write an email to Paytm Mall Customer Care.  Email Id’s related to Paytm Mall are the following;

  1. Paytm Mall Customer Care Email Id (Privacy & Security): [email protected] Mall.com
  2. Paytm Mall Customer Care Email Id (Paytm Mall Support): [email protected]
  3. Paytm Mall Customer Care Email Id (Paytm Mall Customer Queries): https://Paytm Mall.com/care

Registered Office Address of Paytm Mall

Paytm Mall Headquarter: Paytm Mall Mobile Solutions Pvt. Ltd., B-121, Sector 5, Noida – 201301, India.

Phone: +91-120-4770770, Fax: +91-120-4770771, Email: [email protected]

Paytm Mall Registered Office Address: 1st Floor Devika Tower, Nehru Place, New Delhi – 110019. In the situation of need, customers can also reach out to below Paytm Mall Regional offices for more information.

Location Address Paytm Mall Customer Care Number
Bangalore 144/533, 2nd floor, 22nd main, 150 Feet, Ring Road, HSR Layout 1st Sector (AGARA), Bangalore – 560102 +91 080 67720197
Chennai II Floor, Balammal Building No 33, Burkit Road, T Nagar, Chennai – 600 017 +91 44 24350197
Mumbai IV Floor, Enterprise Centre, Domestic Airport, Next to Orchid, Hotel Vile Parle East, Mumbai – 400 099 +91 22 26133197
Kolkata BP 07, Eco Station Building, 6th Floor, Salt Lake Sector: 5, Kolkata – 700 091 +91 33 40005197
Toronto 220 Adelaide Street West, Toronto, ON, M5H 1W7, Canada 1-647-360-8331

 

Paytm Mall Grievance Redressal Process

Customers are not satisfied with Paytm Mall can file a complaint or share their feedbacks in writing, email or directly from Paytm Mall Portal. If the problem is not solved and still the customer is unsatisfied, he/she may follow the below 3 tier redressal approach to contact Paytm Mall Customer care number available 24*7 toll-free India.

Level1

This is the first level and you need to follow below steps to successfully file a complaint;

1) Go to Paytm Mall.com/care/ticket.

2) Select the payments/Paytm Mall wallet option.

3) Select the wallet transaction regarding which you have the issue.

4) You can also call their team of customer care representatives at their 24*7 helpline number – 0120 3888 3888 (On any of the customer care numbers mentioned above).

Level2

You can go to level2 if you are not satisfied by the actions or remedies at level1 of Paytm Mall Customer care redressal process.

Contact the Nodal Officer: Customer Grievance, One97 Communications Ltd., B121, Sector 5, Noida – 201301

Level 3

This the last and the ultimate step which you should only take if the previous 2 are not working for you.

Contact the Grievance Officer: Grievance Officer, One97 Communications Ltd., B121, Sector 5, Noida – 201301 or you may also raise your query to the Grievance Officer at the following

Direct link: Paytm Mall Grievance Officer

Note: It is always advisable to contact Paytm Mall customer care through “Help and Support” Section in your Paytm Mall account for fast and easy redressal of your grievances.

Time Estimate by Paytm Mall Customer Care for Complaints

Paytm Mall, unlike its other competitors, is very serious to resolve the customer complaints at the earliest. It is; therefore, they have established the concept of Turn Around Time (TAT) to resolve all the customer’s queries and complaints.

Queries/Escalations Turn Around Time
The first response to a user’s query/concern 24 Hrs
Follow-up queries 48 Hrs
Escalated cases 7 Days
Customer grievances 15 Days
The concern raised to a Nodal officer 15 Days
NEFT to user’s bank account 7 Days

Note:  This timeline is extremely useful for the users to estimate the number of days they need to wait before going to the next steps in the Paytm Mall customer care redressal process.

Paytm Mall Customer Care Review

My personal experience with Paytm Mall customer care is very healthy. I subscribed to Paytm Mall at a very early age when I wanted to recharge my phone. Since that time Paytm Mall has been updating its app in terms of increasing mobile experience and ease of use. Paytm Mall came up with booking flight tickets, mobile recharge via Paytm Mall App and shopping on Paytm Mall. Later Paytm Mall with the help of Indian government joined hands to became Paytm Mall Bank where you can not only store money but also transfer money for ease of use. Now, speaking about my experience with Paytm Mall customer care it has been good so far. Once I forgot my Paytm Mall login password and I was not able to access my email too for password recovery. I was totally worried about my Paytm Mall money and thus had to contact Paytm Mall customer care number. They assisted me very well and within no time I was in my account.

My second experience Paytm Mall customer care was when I ordered a pair of shirts that were too cheap than the piece. However, to my surprise, the quality of the product was bad, and I was not surprised at all. Again, I had to get in touch with the Paytm Mall customer care to initiate a refund request. My request was processed immediately, and the money was returned into my Paytm Mall Wallet in no time. The best part of Paytm Mall is that the variety and prices both are very dynamic and there is a high probability that you find a gold mine while searching the app. Thus, all in all, Paytm mall is a great app that has good as well as relatively bad products. All that matters is how you select the product and what price you pay for it.

Similar Articles:

  1. Flipkart Customer Care Details
  2. Amazon Customer Care Details
  3. Jio Customer Care
  4. Vodafone Customer Care
  5. BSNL Customer Care
  6. Airtel Customer Care

To submit your company please visit the given link and submit your company’s customer care details;

SUBMIT YOUR COMPANY

Paytm Mall Official Website

Website: https://www.Paytmmall.com/

Also, download Paytm Mall App from play store, windows app store or IOS store via the given below direct links for your convenience or contact the Paytm Mall customer care No provided above.

Given below are Paytm Mall official social media handles which you might contact to raise complaints directly to Paytm Mall customer care.

1.     Paytm Mall Facebook Page –Visit Here
2.    Paytm Mall Twitter Page – Visit Here

Download Paytm Mall Official Apps from the links given below to enjoy Paytm Mall services.

My Paytm Mall App Download Link 1: Google Play Store
My Paytm Mall App Download Link 2: Apple Store Preview

This is all you need to know about Paytm Mall Customer Care Number. From all the information listed above, one can conclude that Paytm Mall has made enough provisions to ensure that its customers can reach them easily. Also, the availability of online chat option by Paytm Mall for its customers gives it a definite edge over its other competitors.  If you wish to add something which we haven’t, then leave it in the comments section below.

Sanjay
Paytm Mall Customer Care Number 24*7 Toll-Free Need to Contact Paytm Mall Customer Care? Then Get the Contact Details from Here. Summary Table Paytm Mall Official Website Paytm Mall Website Paytm Mall C

Article

Editor's Rating:
5

Share your experience here...!!

This site uses Akismet to reduce spam. Learn how your comment data is processed.