Sony Customer Care Number 24*7 Toll-Free

Need to Contact Sony Customer Care Number? Then Get the Contact Details from Here.

Summary Table

Sony Official Website Official Website
Sony Customer Care Number 18001037799
Sony Customer Care Email-Id NA


About Sony Customer Care Number

Sony Customer Care Number, Email Id and Registered Address
Sony Customer Care Number, Email Id and Registered Address

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nd under affordable cost prices. Sony is an international firm mainly focused on the Electronics gadgets, accessories. Sony India Customer Care Number will helpful for those customers who have any type of issue regarding its products and services. You can call on Sony customer care 18001037799 – 24×7 Toll Free Helpline Number which support 24 hours of a day, 7 days of week. With the help of these helpline numbers you can resolve your query related to Sony.

People belong from Bangalore, Delhi, Chennai, Pune, Mumbai, Kolkata or any other region may avail the Sony Customer Care services. The Sony Customer Care email id is also given along with the Sony Customer Care no so that customers can gain utmost assistance. The details for Sony Customer Care helpline number is the most important way to sort the customer grievances and make them aware of exciting services. We have also provided the Sony Customer Care office address below so that you can also visit for best possible services. For attaining more details about Sony Customer Care phone number, you may check the page designed by the team of Apart from Sony Customer Care toll-free number, email and regional office address of the organization is also mentioned on this page.

Sony Customer Care Number Available 24×7 Toll-free

The official and only Sony Customer Care number available online and which you can dial 24×7 is as following. Customers can contact the locators on below stated Sony toll-free numbers for acquiring details or solution of the queries. You can contact the locators from Mon to Fri 08:30-17:30 hrs, Lunch Time: 1:00 PM- 2:00 PM only. Sony 1800 103 7799 – 24×7 Toll Free Helpline Number or contact Sony Customer Care Number.

Sony Customer Care Toll Free Number

Customer service 1800 103 7799 (Toll Free Number)
Headquarters located at Minato, Tokyo, Japan
Stock price 6758 (TYO) JP¥ 3,324 -9.00 (-0.27%) 27 Dec, 3:00 PM GMT+9 – Disclaimer
CEO Kazuo Hirai (Apr 1, 2012–)
Founded May 7, 1946, Tokyo, Japan
Subsidiaries Sony Mobile, So-net, Japan Display, PlayStation Vue, more
Founders Masaru Ibuka, Akio Morita

Check Also – Sony TV Customer Care Number

Sony Customer Care Number & Branch Offices Address In India

Cities Address Phone No Fax Number
Bhubaneswar A-5/1 Bhoi Nagar, Unit-9 , 3rd Floor, Sachivalya Marg, Bhubaneswar -751022 0674-2391914/15, 0674-2391910
Kolkata PS Arcadia Central, 5th, floor,Plot No-4 A, Abanindra Nath, Thakur Sarani ( Camac Street), Kolkata -700017 , West Bengal 033 -44185000 —-
Guwahati 1st Floor, Monal Tower, Opp. Assam Secretariat,  G.S. Road, Dispur, Guwahati -781006 0361-2237857/2237859 —-
Patna 4th Floor, Block-B, Sai Corporate Park, Rukanpura, Bailey Road, Patna – 800014 0612-3269866 0612-2599965
Ranchi (Rep. Office) First Floor, Samridhi Complex, Near St. Xavier School,  Doranda, Ranchi – 834002 —- —-
Chandigarh 3rd Floor, Adarsh Mall, Plot No 50, Industrial and Business Park, Phase-2, Chandigarh – 160002 0172-66 555 55 0172-66 555 66
Delhi A-27, IInd floor , Mohan Cooperative Industrial Estate,
Mathura Road, New Delhi – 110044
011 – 42458888 011 – 42458800
Ludhiana SCO 38-39 G, 1st Floor, BRS Nagar, Ludhiana -141012 0161-4632222 0161-4632225
Ghaziabad 24 Advocate Chambers, 2nd Floor, RDC Raj Nagar
Ghaziabad, Uttar Pradesh-201002
0120 – 4940150 0120 – 4940180
Jaipur C-7, Sultan House, 1st floor, Sawai Jai Singh Highway, Bani Park,  Jaipur – 302016 0141-4041896, 4041897 0141-4041894
Lucknow 4th Floor, Eldeco Corporate Chambers, Vibhuti Khand , Opposite, Kisan Mandi Bhawan, Phase 1 Gomti Nagar, Lucknow – 226010 0522-4921555 0522-4921510
Gurgaon Global Business Centre, Plot no. 32,  Ground Floor, sector -44  Gurgaon, Haryan-122002 0124 – 4896200 0124 – 4896220
Bangalore 30, JNR City Centre, 5th Floor, Raja Ram Mohan Roy Road, Near IBIS Hotel, Sampangiramnagar, Bangalore-560027 080-66605555 080-25294987
Mangalore #2-1-2/6(2), First Floor,Hill Groove, Chilimbi Hills,
2nd Cross, Mangalore – 575006
0824-2455989 / 2455990 /2455991 0824 – 2455988
Chennai Centennial Square, 6th Floor, No. 6A, Dr. Ambedkar Road,  Kodambakkam, Chennai – 600024 044-40403500 044-40403600
Cochin 2nd Floor, Muscat Tower S.A.Road, Kadavanthara, Cochin – 682020 0484-6619550 / 6619555 0484-2318629
Coimbatore III Floor, 1025/1 Skanda Square, Avinashi Road, Coimbatore – 641018 0422-4334455 0422-4334456
Hyderabad 1st Floor, Queena Square, #6-3-553, Erramanzil Road,  Somajiguda, Hyderabad – 500082 040-67680200 040-67680300
Vijayawada Door No. 59-10-1/A,Matha Towers , 4th Floor, Ring Road,
Patamatalanka, Vijayawada-520010
0866-6467020-35 0866-6467035
Ahmadabad 2nd Floor, 201, Shivalik -10, Ambawadi,  Ahmedabad – 380006 079 -26301760 / 26301787 079 – 26301766
Indore Office No. 403A & 403B, 4th Floor, Brilliant Solitaire, Plot No. 6-A, Scheme No. 78, Part-II, Vijay Nagar, Indore-452 010 (M.P) 0731- 474 4600 0731 – 4055761
Mumbai 2nd floor, Crimpage Corporation, Plot No. 57, Street No.17, MIDC, Andheri East, Mumbai -400093 022-61288000 022-28312935
Pune Office No.2, 3rd Floor, G.O.Square, Aundh-Hinjewadi Road, Near Mankar Square, Wakad, Pune – 411057 020-67917200 020-67917299
Nagpur Artefact Towers, Block No-109, 6th Floor, Kh-No.54/3,  Chhatrapati Square, Wardha Road, Nagpur- 440015 0712 – 6689700 0712 – 2053542
Raipur Office No. 431 – 434, 4th Floor at Magnetto mall, Labhandi, Raipur – 492001 0771- 6560125 —-
Surat Office No. 301 – 302, Trinity Business Park, L. P. Savani Road, Madhuvan Circle, Pal, Adajan, Surat – 395009 0261-6500628 —-

Sony India Customer Care Number & Offices Address Of Other Countries

Location Address Contact No Fax No
Australia Sony Australia Limited Level 3 165 Walker Street North Sydney NSW 2060 +(61) 2988-7-6666 —-
China Sony (China) Ltd. 701 Citychamp Building, No.12 Tai Yang Gong Zhong Lu, Chao Yang District, Beijing 100028 P.R.C. +(86) 10-8458-6000 —-
Shanghai Branch, 8/F., One Corporate Avenue, 222 Hu Bin Road, Huang Pu District, Shanghai 20002 P.R.C. +(86) 21-6121-6121 +(86) 21-6121-7121
Hong Kong Sony Corporation of Hong Kong Ltd. Suite 702, 7/F,
Exchange Tower, 33 Wang Chiu Road, Kowloon Bay, Kowloon Hong Kong
+(852) 2-909 1111 +(852) 2-909 2222
Sony International (Hong Kong) Ltd. Support 25/F, Tower I, The Gateway, 25 Canton Road, Tsim Sha Tsui, Kowloon, Hong Kong +(852) 2-956 2255 +(852) 2-956 4000
Indonesia PT Sony Indonesia, Wisma GKBI, 23rd floor, Suite 2301 Jl. Jend. Sudirman No.28 Jakarta 10210 Indonesia +(62) 21 2949 8777 Toll-Free no: (area code) 500 – 323 +(62) 21 2949 8788
Korea Sony Korea Corporation Marketing 24F, ONE IFC, 10 Gukjegeumyung-Ro Yeongdeungpo-Gu, Seoul, 150-010, Korea +(82) 2-6001 4000 +(82) 2-6001 4279
Sony Electronics of Korea Corporation
Manufacturing 76, Jayumuyeok2-gil, Masanhoewon-gu, Chang-won-si, Gyeongsangnam-do, Korea
+(82) 55-250 0311 +(82) 55-250 0310/0353
Malaysia Sony (Malaysia) Sdn. Bhd. Sales 11th Floor, Centrepoint South, The Boulevard, Mid Valley City, Lingkaran
Syed Putra, 59200, Kuala Lumpur, Malaysia
+(60) 3-2295 0200 +(60) 3-2295 0280
Sony EMCS (Malaysia) Sdn. Bhd. Manufacturing Lot 5, Jalan Kemajuan, Kawasan Perindustrian Bangi 43650 Bandar baru bangi, Selangor +(60) 3-8925 8889 +(60) 3-8925 8897
Free Trade Zone, Prai Industrial Estate, 13600 Prai, Penang, Malaysia +(60) 4-399 6400 +(60) 4-390 6448
Sony Supply Chain Solutions (Malaysia) Sdn. Bhd. Logistics Bangi logistic Centre, Lot 524 (PT 40842), Jalan P10/10,43650 Bandar baru bangi, Selangor, Darul Ehsan, Malaysia +(60) 3-8925 2102 +(60) 3-8925 4143 / 0627

Middle East & Africa

Dubai Sony Middle East and Africa FZE, P.O. Box 16871, Jebel Ali, Dubai U.A.E. +(971) 4-8815 488 +(971) 4-8817 808
New Zealand Sony New Zealand Limited, Level 1, 100 Ponsonby Road, Ponsonby, Auckland 1011, New Zealand 0800 766 969
Philippines Sony Philippines Office, 11th Floor Marajo Tower, #312 26th Street West cor. 4th Avenue, Bonifacio Global City, Taguig, 1634 Philippines +(63) 2-860-3333 +(64) 2-856-0484
Singapore Sony Electronics Asia, Pacific Pte. Ltd, Regional HQ, 2 International Business Park, #05-10 Tower One, The Strategy, Singapore 609930 +(65) 6544 8338 +(65) 6544 8330
Sony Electronics Asia, (Singapore) Pte. Ltd, Manufacturing, Sales and Marketing, 2 International Business Park, #05-10 Tower One, The Strategy, Singapore 609930 +(65) 6544 8000 +(65) 6544 8080
Taiwan Sony Taiwan Ltd. 5F, 145 Changchun Road, Zhongshan Dist., Taipei 104, Taiwan +(886) 2-2522-8545 +(886) 2-2268-2236
Thailand Sony Thai Co. Ltd,Sales, 4th Floor, Kromadir Bldg., 2126 New Petchburi Road, Bangkapi Huaykwang Bangkok, 10310 Thailand +(66) 2-715-6000 +(66) 2-715 6016
Sony Technology (Thailand) Co. Ltd, Manufacturing, Amatanakorn Industrial Estate, 700/402 Moo 7, Tambol Don Hua Roh, Amphur Muang, Chonburi 20000, Thailand +(66) 38-214 9009 +(66) 38-214 899
Vietnam Sony Vietnam Ltd. Level 6 & 7, President Place building, 93 Nguyen Du str, Dist 1,  HCM City +(84) 8-3822 2227 +(84) 8-3822 2230

 Also Read: Big Basket Customer Care Number

How Much Do I Need To Pay For The Repair?

Answer: you need to pay for the repairing according to the products which are well described below or contact Sony Customer Care Number:

Service Charges For Sony India Products (which Effects from 1st October 2015)
Product Category Product Group Charges (Rs.)*
Personal Audio Walkman (Cassette) , Radio Cassette Recorder (CFS/CFM series) 200.00
CD/VCD Walkman / Radio 250.00
Network Walkman , IC Recorder , Micro Recorder 200.00
Radio CD Cassette Recorder (CFD Series) 200.00
Home Audio CD/VCD Player 250.00
Mini/ Micro Hi-Fi System with CD Player 350.00
Mini/ Micro Hi-Fi System with DVD/VCD Player 600.00
Home Theatre System, AV Amplifier 500.00
Home Theatre Installation 400.00
Home Video DVD Player 200.00
Blue Ray Disc Player 300.00
Video Cassette Recorder / Player 350.00
Car Audio/Video Head Unit 250.00
Separate Amplifier, CD Changer 250.00
CRT TV Size Up to 25 250.00
Size above 25 600.00
LCD TV Size Upto 25 400.00
Size 26 to 36 600.00
Size 37 to 44 800.00
Size Above 44 1200.00
Wall Mounting Installation Size Up to 28 325.00
Wall Mount Installation Size 29 to 49 400.00
Wall Mount Installation Size 50 to 55 650.00
Wall Mount Installation Size 56 to 65 1000.00
Wall Mount Installation Size 66 to 85 & above 4000.00
Other TV Rear Projection Television / Plasma TV 1000.00
Video Camera Handycam® 750.00
Handycam® (FX & VX series) 1500.00
Digital Camera Cybershot, NEX Camera 600.00
DSLR (α) Body , Lens 1000.00
Digital Photo Printer (If Repairable) 350.00
IT Products (Selected Service Centre only) VAIO Notebook PC 1000.00
Sony Tablet PC 750.00
Recovery , Software update , Software support 200.00
RAM Upgrade 200.00
PC Speakers (If Repairable) 200.00
Mobile Phone (Selected Service Centre only) Feature Phone 250.00
Smart Phone Non Water Resistant 350.00
Smart Phone Water Resistant 500.00
Software update , Software support 150.00
Games PlayStation (Sony India products)** exchange handling fee 150.00
Non- Consumer Products (Selected Service Centre only) Projectors (ES, EX, CS, CX series) 1000.00
Camcorder (HVR-H, HVR-Z, HXR-MC, HXR-N, PD Series) 2000.00
Security Camera 1500.00
Network Security Camera / Devices 2000.00
Other Non-Consumer Products Please ask
General (Consumer Products) Product Check , Repair Cost Estimation 25% of labour charge (Min Rs.100.00)
Software update (Excluding Mobile Phone) 200.00
Home Visit Charges within Municipal Limits 200.00
Pick Up & Delivery Charges within Municipal Limits (LCD TV Size up to 32) 300.00
Pick Up & Delivery Charges within Municipal Limits (LCD TV Size above 32) 500.00
Pick Up & Delivery Charges for Projection/CRT TV within Municipal Limits (Size 34 and Above) on Actual
Pick Up & Delivery Service outside Municipal Limits on Actual

Sony India Customer Care Quick Links

Bravia lcd tv Handycam Video Camera
Cyber-shot Digital Camera Home Audio
VAIO Laptop & Computer Phone
Products Digital Still Camera

  Also Read: Panasonic Customer Care Number

Sony Branch Offices

Andhra Pradesh

SONY Limited, 1-2-195 To 215, Flat No.104 To 106 Surya Kiran Complex 1stFloor S D Road Sec-Bad

City/State:  Hyderabad, Andhra Pradesh
Pin code: 500003

For Sales Enquiry: 02239432855

For Service Enquiry: 18602661177


SONY Limited, Sco 14(Ff), Sector-7c, Madhya Marg, Chandigarh

City/State:  Chandigarh, Chandigarh
Pin code: 160019

For Sales Enquiry: 02239432855

For Service Enquiry: 18602661177

New Delhi

SONY Limited, Shop No. Png 1, Patel Nagar Metro Station, Patel Nagar, New Delhi 110008

City/State:  New Delhi, Delhi
Pincode: 110008

For Sales Enquiry: 02239432855

For Service Enquiry: 18602661177


SONY Limited, Plot No-153, Pda Colony, Near Canara Bank, Alto-Porvorim, Bardez, Goa

City/State:  Goa, Goa Pincode: 403521

For Sales Enquiry: 02239432855

For Service Enquiry: 18602661177


SONY Limited, Sri Lakshmi Narasimha Complex, 5-72, Road No:4, Budda Nagar, Near UpplaDepo,PerziaGuda, Ghatakesar (Mdl), Ranga Reddy

City/State:  Boduppal, Hyderabad
Pin code: 500039

For Sales Enquiry: 02239432855

For Service Enquiry: 18602661177


SONY Limited, 81/83 Shalini Palace, 3rd Floor Bhawani Shankar Road, Dadar West

City/State:  Mumbai, Maharashtra
Pin code: 400028

For Sales Enquiry: 02239432855

For Service Enquiry: 18602661177


SONY Limited, 250, Basant Avenue, Ima Building, Amritsar

City/State:  Amritsar, Punjab
Pin code: 143001

For Sales Enquiry: 02239432855

For Service Enquiry: 18602661177

Tamil Nadu

SONY Limited, No:29, Swetha Swarnam

City/State:  Chennai, Tamil Nadu
Pin code: 600049

For Sales Enquiry: 02239432855

For Service Enquiry: 18602661177


SONY Limited, Khalsa’s Silver Arc, New-453/411, Old-B8 Near Bata Showroom, Dharmapuri, Dehradun Uttarakhand -248001

City/State:  Dehradun, Uttarakhand
Pin code: 248001

For Sales Enquiry: 02239432855

For Service Enquiry: 18602661177

West Bengal

SONY Limited, 177, Raja Dinendra Street Deshbandhu Park Shyambazar

City/State:  Kolkata, West Bengal
Pin code: 700004

For Sales Enquiry: 02239432855

For Service Enquiry: 18602661177

 Sony Customer Care Contact Details

Sony Customer Care India customer care toll-free number: 08000287034 (Calls are FREE from a BT landline). Charges from other network providers and mobiles may vary. Sony Customer Care number UK 03301230790 – (Calls from UK landlines and mobiles will be charged at local rate). Your network provider will include these calls as part of any inclusive minutes or contact Sony Customer Care Number.

Note: Contact during Office Hours on All Working Days (Between 10:00 – 17:30 Hrs on Monday-Fridays and 10:00 – 13:30 Hrs on Saturdays).

Sony Customer Care Contact Number

Location Name Sony Customer Care Numbers
Ahmedabad 079 – 60601010
Bangalore 080 – 60601010
Chennai 044 – 60601010
Delhi 011 – 60601010
Hyderabad 040 – 60601010
Kolkata 030 – 60601010
Mumbai 022 – 60601010
Pune 020 – 60601010
Jaipur 0141 – 60601010

 Note: Expected Response time is 5 to 10 minutes.

Thus, the people from different states of India like Jammu and Kashmir, Hyderabad, Allahabad Pradesh (AP), Mumbai, Delhi, Telangana, Bangalore, Noida, Maharashtra, Tamil Nadu, Karnataka, Goa, Kerala, Odisha, Kolkata (West Bengal), Rajasthan, Uttar Pradesh (UP), Punjab etc. can contact on the above Sony Customer Care number for any queries or questions. Read below to get Sony Customer Care card customer care number of Corporate Office Metro Bhawan members. You can inquire all the details from them.

Also Read: Big Basket Customer Care Number

Sony Customer Care Prime Locations Near You


BR Patna Elphinstone, Elphinstone Picture Palace, Situated at East Gandhi Maidan, Moharampura Patna – 800004 Bihar


Dhillon Silicon Square, Zirakpur, Opp Mahindra Swami Motors, National Highway, Zirakpur, Mohali


1 Denise Gate, (Near Hotel KC Residency, Raghunath Bazaar) Veer Marg, Jammu


Connaught Circus, P – 14, Connaught Circus, Central Delhi


Crystal Palm, Jaipur,Plot No.: 2, Shakar Circle Sardar Patel Marg, C-Scheme, Jaipur


Ambience Mall, Shop No.: R7, Ambience Island, NH8, Gurgaon


DMRC Kaushambi, DMRC Kaushambi Metro Station Ground Floor Kaushambi. Ghaziabad- 201010


Amritsar Golden Temple, Plot no. 1615, 1616 / 1768, GaliKashmirian Jallian wala Bagh, Amritsar – 143001


City Center New Town, Unit No. A001, GF Rajarhat Distt North 24, Parganas, Kolkata

Best features that Sony Customer Care gives to its customers are;

  1. Working 24*7*365 days, without any lags and delays.
  2. Supporting different languages for the diverse population of India.
  3. Check your Sony Customer Care Balance online which can be used during transactions made via the Sony Customer Care.
  4. Recharge with Sony Customer Care money is easy and 100% safe into Sony Customer Care. Thus, Sony Customer Care offers the following toll-free options to phone subscribers which you can avail directly from the app or by contacting Sony Customer Care number provided above.

Sony Customer Care Email Ids 24×7 Support

Sony Customer Care provides its valuable customers with an official Email ID for customer support to solve issues related to failed transactions, problems related to your shopping & online payment failures or any other issues. You can use the email id mentioned below to lodge complaints or inquire about SMS, Voice, Sony Customer Care DTH and Internet Data services (4G,3G and 2G) or contact Sony Customer Care Number. Apart from the customer care number the company provided email address to communicate with their customers online.

For queries related to Mail address 
Sony Customer Care Email Id NA
Sony Customer Care Email for Support [email protected]
Sony Customer Care Helpline for writing NA

Sony Email Address

You can also use the Sony customer service email ids to write in to us. Here you can check the email- ids for Sales Enquiry and Service also. So what are you waiting for go through the site and enjoy the services of the company? Write you’re all issues on following e-mail Id or Sony Customer Care Number. Send E-mails via online banking account as it is the safest and securest way. These are E-mail Id addresses which are related to nature of enquiries such as ATM /Visa Debit Card Related Issues, NEFT/RTGS, Retail Banking / Home Loans/ Education Loans / Deposits and many more issues or contact Sony Customer Care Number. Customers who find it convenient to connect with the service provider via online mode can send an email on the below-placed email address. You can also send your feedback concerning the company’s products and services on the respective email address.

Thus, apart from the above email id which is for Sony Customer Care Number, Sony Customer Care customers can mail them in other ways like;

  • General Support: This service provides all the basic information to its customers like Sony Customer Care service centre location, Sony Customer Care warranty services and other follow up procedures or contact Sony Customer Care Number.
  • Technical Support: Those Sony Customer Care customers who are either not satisfied with the product specifications or are facing technical difficulties or troubleshooting problems can visit the section and contact Sony Customer Care Number.
  • Online Shop Enquiry: To get the live status of your digital orders to visit this section and get all the information you need or contact Sony Customer Care Number.

Sony Customer Care SMS Services 24×7 Toll-free

Sony Customer Care Credit Card SMS Services

Customers are not required to relate to the Customer Service Department directly for Credit Card Queries. Now you must acknowledge the details of SMS service of Sony Customer Care Credit Card. You need to register your mobile number for using the SMS services or contact Sony Customer Care Number.

Sony Customer Care service

ATM Card Block Send a SMS BLOCKCARD <last 6 digit of card no> or BLOCKACCT < last 6 digit of account no > from your registered mobile no.
ATM PIN change Change your ATM PIN by Login into Internet Banking and using ATM Services option
Login password Generation Please use forgot password link available on the login page
Transaction password Generation Please login into Internet Banking and go to password management option and use the Transaction password generation option

Sony Customer Care Live Chat Support

To chat Live with Sony Customer Care executive, visit the below direct link and get all your queries solved with Sony Customer Care Live Chat feature.

Direct Link:  Sony Customer Care Live Chat

Note: The chat is available only in the selected hours i.e. Monday to Sunday from 8 am to 8 pm.

In the live chat section, you need to fill basic information like Name, email address, mobile number, serial number, the title of discussion and the problem description. The more the information you provide, the more helpful it is for the Sony Customer Care to resolve your issues or contact Sony Customer Care Number.

Also Read: Kenstar Customer Care Number

Registered Office Address of Sony Customer Care

Sony Customer Care Central Office Address

In case, you are still not getting an appropriate answer from Sony Customer Care for a related query, then you can also visit the Corporate Office, the address of which is here or contact Sony Customer Care Number. Customers who are facing queries and want to come out from it, they need to check out the above-stated contact numbers. Customers can interact with the locators by going through this head office address also.

Seek Help from SONY Head Office Address

In case, you are still unsatisfied with the services offered by Sony Customer Care executives, you can visit its head office.

Sony India Registered Office Address

A – 31, Mohan Co-operative Industrial Estate, Mathura Road, New Delhi – 110044

Phone No: 011-66006600, Fax No: 011 – 26959141 / 26959142

Sony Customer Care Number for Grievance Redressal

Sony Customer Care has a four-level grievance redressal system to make sure an aggrieved customer gets the best solution within a reasonable time frame.

Sony Complaint Escalation

If customers have any complaints regarding the quality of Sony products, then it will be solved by Sony. The users need to escalate their complaint by submitting their forms provided in the company support page or contact the escalation officers through the Sony Customer Care Number mentioned above.

If the complainant is still not satisfied with the responses received, he can address his complaint to the Bank’s Controlling Authority/Nodal Officer at Corporate Office Bangalore at the address given below giving full details of the case or contact Sony Customer Care Number.

What are you waiting for? Enjoy Exclusive benefits for Sony!!

  • Recharge/Bill
  • Add Money
  • Offer/Shopping
  • Transfer Money
  • Account
  • BBPS
  • Sony Visa Exclusive
  • Others

FAQs Related to Sony Customer Care Number

Sony Customer Care customers can either call on Sony Customer Care Number given above or mail to Sony Customer Care for their doubts and queries or contact Sony Customer Care Number.

How to cancel an order?

This is the most asked question on various Sony Customer Care portals and people can connect with Sony Customer Care Number to get the issues resolved or else follow the steps given below;

  • Log in to your account via the Sony Customer Care website and go to “My Orders” section to select the product for cancellation or contact Sony Customer Care Number.

Note: An order can only be cancelled before its shipment from the respective warehouse. 

  • Choose the product eligible for cancellation and fill the asked details to proceed further or contact Sony Customer Care Number.

How long does the cancellation process take?

The answer to this question is depends on the mode of transaction. If you choose to receive the payment to the same mood it could take up to 7 days. However, as per the Sony Customer Care official website, it usually will take 1-2 business days for the payment to process. I would recommend you wait for 7 days and then get in touch with Sony Customer Care via the Sony Customer Care Number shared above or via email or contact Sony Customer Care Number.

How to raise a replacement request?

Sony Customer Care has observed that not every customer wants to cancel the order, so they provide the facility of replacement of order under certain conditions or contact Sony Customer Care Number.

Note: The replacement request should be made within 10 days of receipt of the order.

In order to get the replacement, contact Sony Customer Care Number given above and get your issues resolved or contact Sony Customer Care Number.

What is Sony Customer Care Pre-order option in Sony Customer Care official website?

Sony Customer Care provides its customers with the facility to pre-order the signature products which are dispatched on priority basis after successful transaction by the customers or contact Sony Customer Care Number.

Frequently Asked Queries for Sony Customer Care Support

Question 1: What Is Sony? Why Should I Use It?

Answer: Sony is most convenient and safest mobile wallet app of India. People can use it for Shopping, Mobile recharge, DTH recharge, Money transfers and Bill payments. When you are shopping, dining, travelling etc., use Sony for a cashless, hassle-free experience or contact Sony Customer Care Number.

Question 2: Wallet? How Does It Work?

Answer: Wallet is secure online wallet where you can save your money and use it money for Recharges, Bill Payments and shop. In Sony wallet, the balance is the amount in Indian rupees that can add via different payment options or contact Sony Customer Care Number.

Question 3: Is There Any Registration Fee?

Answer: There is no fee for registration this Wallet app is absolutely free. If you want to become a Sony user, you don’t need to deposit any registration fee or contact Sony Customer Care Number.

Question 4: How Quickly Does the Top-Up Get to The Phone?

Answer: It is the “Quickest” way to mobile freedom and you will wait for a few seconds. After this, you will get top up to the phone or contact Sony Customer Care Number.

Question 5: Recharge Unsuccessful! Where Is My Money?

Answer: Read the below given some possible reasons:

After adding money to the wallet, you haven’t processed a recharge transaction; there was a delay from the operator’s end, so directly call at Sony customer care number or contact Sony Customer Care Number.

  • Maybe a denomination issue
  • There is connectivity issue due to which the recharge was stalled
  • If you don’t have money in your wallet, your payment isn’t successful.
  • If recharge will unsuccessful, you will be refunded to your wallet.

Question 6: Can I Use My Wallet for Other Prepaid Mobile Numbers If My Friend Needs a Recharge?

Answer: Yup!!!! You can recharge mobile numbers of your loved ones through Sony wallet or contact Sony Customer Care Number.

Question 7: How Can I Do a Recharge Without an Internet Access?

Answer: Yes!!! You can recharge without internet access through SMS or call to recharge your mobile or contact Sony Customer Care Number.

Question 8: I Do Not Have Access To Computer All The Time! Is There an Alternative?

Answer: Users, if you want to download this app on your mobile phone, you can install it anytime or use it for all your transactions or contact Sony Customer Care Number.

Question 9: Why I Am Not Able to Add Money?

Answer:  Read the below-given details or contact Sony Customer Care Number.

  • If you don’t have authorization from issuing bank, you are able to add money.
  • Maybe, there is no sufficient balance in your bank account.
  • Wallet spend limit for the month of 10000 reached
  • Try another Mode of Payment.

Please Have the Following Information Available:

  • Your location – as exact as possible
  • Your contact number and mail ID – preferably the ones you registered with Sony for the quick response.
  • Sony vehicle description – colour, make, model and year
  • Sony vehicle plate number
  • Insurance information, if requested

Do You Provide Home Service for Sony Products?

Sony provides home service for Sony products like LCD TV, Audio Hi-Fi and Home Theater products. If you want to do the repair of service of your products, you can call on nearest Sony India Customer Care Service Centre to schedule arrangement or contact Sony India Customer Care Centre at 18001037799 – 24×7 Toll-Free Helpline Number for further information.

It is electronic commerce and the parent company which offers various Electronics gadgets, accessories, Sony Ericsson phones, and also provides TVs & projectors, Camcorders, Tablets, Digital Cameras, Home AV, Gaming Consoles, Mobile Phones, Car Audio and many more. Sony was founded by in the year 2011 which ranked as 73rd. Sony Group conducts strategic business planning of the group, research and development (R&D), planning, designing and marketing for electronics products. To resolve your problems and also have any type of query, you may call on Sony India Customer Care Number- 1800 103 7799 – 24×7 Toll Free Helpline Number from anywhere all over the world. We have mentioned Sony Customer Care Number for the better assistance of customers.

Also Read: LG Customer Care Number 


Sony Customer Care Official Website

Website: Official Website

Also, download Sony Customer Care from play store, windows app store or IOS store via the given below direct links for your convenience or contact the Sony Customer Care Number provided above.

Sony Customer Care Social Platforms

These are the social media sites of this company and those customers who don’t have time to go through the address or call to the locators; they can follow on them these social links or connect with them.

Social Profile

Download Sony Customer Care Official Apps from the links given below to enjoy Sony Customer Care services.

Also Read: Kent RO Customer Care Number

My Sony Customer Care Download Link 1: Google Play Store

My Sony Customer Care Download Link 2: Download Apple Store Preview

This is all you need to know about Sony Customer Care Number. From all the information listed above, one can conclude that Sony Customer Care has made enough provisions to ensure that its customers can reach them easily. Also, the availability of online chat option by Sony Customer Care for its customers gives it a definite edge over its other competitors.  If you wish to add something which we haven’t, then leave it in the comments section below.

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Indian Customer Care
Sony Customer Care Number 24*7 Toll-Free Need to Contact Sony Customer Care Number? Then Get the Contact Details from Here. Summary Table Sony Official Website Official Website Sony Customer Care


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