Need to Contact Yatra Customer Care? Then Get the Contact Details from Here.
Yatra is one of India’s trending App on the Google play-store which provides facilities like flight booking, bus bookings, hotel bookings, domestic and international packages. Its main function is to integrate travel with technology for easy, convenient and better travel experiences. There are chances that you might want to contact customer care to know the status of your travel bookings or want to get information about your cancelled bookings or you want to know updated refund amount status with Yatra customer care. There might also be many other reasons as well due to which you might feel the need to contact Yatra customer care service online. In that case, you need to know some of the details such as phone numbers, the address of the head office, email ids, etc. Thus, here we are, with the list of all the details which you might need to contact Yatra Customer Care which you can do through Yatra toll-free number 18602000900.
Yatra Customer Care 24×7 Toll-free Numbers
The official and only Yatra customer care number available online and which you can dial 24×7 is as following.
- Yatra Customer Care Number for hotel bookings: 18602001000
- Yatra Customer Care Number for Domestic Holidays: 18602001800
- Yatra Customer Care Number for International Holidays: 18602000900
Note: Expected Response time is 5 to 10 minutes.
Some of the * features that Yatra customer care gives to its customers are;
- Working 24*7*365 days, without any lags and delays.
- Supporting different languages for the diverse population of India.
- Check your Yatra Money Balance online which can be used during transactions made via the App.
- Transfer of money is easy and 100% safe into Yatra App.
- It has led India towards a cashless economy.
- MakeMyTrip Customer Care 24×7 Toll-Free Number 18001028747
- Ola Customer Care 24×7 Toll-Free Number 08067350900
- PhonePe Customer Care 24×7 Toll-Free Number 01246789345
- Canara Bank Customer Care 24×7 Toll-Free Number 18004250018
- ICICI Bank Customer Care 24×7 Toll-Free Number 18002003344
Yatra Customer Care 24×7 Email ID and Chat Support
Yatra provides its valuable customers with an official Email ID for customer support to solve issues related to failed transactions, problems related to your bookings & online payment failures or any other issues.
- Yatra Customer Care Email ID for rail bookings: [email protected]
- Yatra Customer Care Email ID for bus bookings: [email protected]
To chat with Yatra customer care executive you can visit the below direct link and enter details like the product, category and booking reference number.
Direct Link: Yatra Customer Care Live Chat
Registered Office Address of Yatra
Yatra Customers can write to Yatra customer care on below address if they have any issues and want to get it resolved at the earliest.
Registered Yatra contact address: 20/C, 9th Main Rd, 4th Block, Jayanagar, Bengaluru, Karnataka 560041
Yatra Customer Care Complaint Redressal Process
Yatra provides its customers with 3 step customer redressal process for ease and convenience of the customers.
Step1: New Complaints
This is the pre-requisite to raise your complaints to Yatra Customer Care. All you need to do is fill in your basic details like name, registered email address and contact number. Along with this customer may need to fill Yatra Reference number and select complaint type i.e. whether the feedback is complaint or suggestion.
Direct Link: Yatra Customer Care Raise New Complaint
Step2: Unresolved Complaint
Yatra provides its customers to raise your complaints to escalation team for easy redressal of the issue if not resolved earlier. Just visit the below direct link to get your issues resolved quickly.
Direct Link: Yatra Customer Care for Unresolved Complaints
Step3: Raise issues to Yatra Management
If the customer’s complaints are not resolved with the above 2 steps, you can directly write to the yatra management for quick action and fastest redressal.
Direct Link: Yatra Customer Care Write to Yatra Management
Yatra Customer Care for FAQs
Some of the common FAQs are given below;
- To reschedule your flight bookings, customers need to log in to the portal and go to my bookings section to make changes in the flight booked.
- Cancelling your flights with Yatra is very easy and the refund will be credited to your e-wallet. The estimated wait time for the refund process is 10 days.
- eCash helps you earn extra money within the app and use that money for your bookings and transactions.
Please visit the below direct link to get all your FAQs related queries resolved;
Direct Link: Yatra Customer Care FAQs portal
Yatra Customer Care Quick Links for your Help
To visit Yatra customer support visit the direct link below and get all the information you want from Yatra Customer Care.
Direct Link: Yatra Customer Care Support
To get all the information related to flight bookings and other information visit the below link and get all the important information.
Direct Link: Yatra Customer Care Flight Bookings
To get information related to hotel bookings via Yatra, customers can visit the below direct link;
Direct link: Yatra Customer Care hotel bookings
In case you have made the reservation via train then also not to worry below I will provide you with the link where you can get all the information related to train bookings;
Direct link: Yatra Customer care Train bookings
For all other information related to Yatra such as the latest news in the company, press release and many more visit the below link and get detailed information about the same;
Direct link: Yatra Press Release Statements Year-wise
Yatra Customer Care Reviews
- “Yatra will spoil your vacation…!!
My Reference number is YH4328828. The day I booked the trip, problems started occurring from that day itself. I was promised 3 Cottages and later they changed it to 2 cottages and 1 standard AC room, even without asking me. The day when I was supposed to leave for the trip, the Traveller came 1 hour late and then the driver informed me that we’ve to change the Traveller in Mysore. Because of that, he drove so slowly that we reached Mysore in 3 hours from Bangalore. Later he made us stop in many locations in Mysore saying that the new Traveller is going to come here. Yatra wasn’t responding properly at that time and they made me talk to the vendor of the Traveller, which was of no use. The new Traveller was also not in a proper condition. The AC water was leaking continuously. I called the resort (that Yatra booked for me) to confirm for the food, they didn’t respond properly and gave me some other number and that ‘other number’ never picked up. The resort’s name is Jungle Camp Backwater Resort, Coorg. I reached Coorg in almost 10 hours, which is 7 hours journey(maximum) from Bangalore. Don’t you dare ask Yatra about their head’s number or the manager’s number, because they won’t give. I hope my further journey goes well because it’s my father’s 50th Birthday and I don’t want to spoil it.”
– A review by htagarwal26sep (Courtesy: Mouthshut reviews)
- “Least interested to rate Yatra even 1/5…!!
I would be least interested to even rate them 1 out of 5. I wish there is an option of negative ratings, I could have done so. I have never seen such unprofessional people in any organization. Yatra upper management is sleeping in a state of deep sleep. I and my husband booked a package a month advance and three Conned people Mr Tushar Drivedi, Mr Gaurav Walia and Mr Sarthak are now slinked off. They have taken money in advance and now not showing up for the future status. We are trying hard to connect with them and leading towards a lot of mental harassment. Instead of packing for our trip we are messing with Yatra customer care and hearing same words repetitively that will get back to you. And that time never comes. We are left with only 4 days to arrive but not sure about our status from their end. I would never ever advise anyone to book any holiday through Yatra. Better to go for local vendors or other Sites with experience. It is a Conning organisation. Will get you in confidence till the time money has to come after that they don’t care and refund your money as well. Resultant is mental harassment and monetary loss. Please beware of these heedless employees of Yatra. I hope this will help others to make wise decisions.”
– A review by arora212komal (Courtesy: Mouthshut reviews)
- “Yatra. The Best for International Yatra…!!
Dear Friends, If you are working abroad, or a frequent Air traveller, I would like to suggest a partner for you for your International or Domestic Air ticket Booking. I have been booking Air tickets with yatra for last 3 years, so I can sincerely ensure and suggest yatra.com to all, and here I will try to point out or share some of the advantages and benefits that I have experienced with Yatra.com and a few Cons too.
@ PROS @
- Easy & User-Friendly Platform
Don’t feel it’s a big task to book a ticket online, it’s all made very easy with Yatra.com, There is no big registration process with Yatra.com, you can just simply register with your Facebook account, and verify your email and Mobile number. Flight search and filter options are very easy, and we can search for economical flight in a very quick time
- eCash & offers
For every Ticket booking we get some ECash in Yatra.com wallet, this ECash varies on the amount, and this ECash can be used on your next booking, ex. If you get 300 Rs as eCash you can use that cash on next booking, so you can save around Rs 300.
- Easy payment Gateways
- Chat Assistance
24×7 online chat support is available, this is very useful in case if we find any difficulties in booking. Almost all the Payment Gateways, UPI, Credit cards and No Cost EMI options are available.
@ CONS @
We cannot use the whole eCash in one Booking, ex. If we have 500 Rs eCash maybe 200 or 250 can be used in one booking. eCash has expiry dates, so we must use that eCash before that otherwise that will be lost. A small variation in Amount can happen from the amount we have seen in search and from the amount which we have will see from the payment final page, as there will be some convenience fee charged.
# Verdict #
As am using Yatra.com for 3 years, and from the experience of booking with other websites I can sincerely suggest Yatra.com for a tension-free Air Booking, and I hope Yatra is the only site in India which provide the Air tickets on the cheapest rate. This review is all about from my experience with the services provided by Yatra.com, if anyone has any doubts regarding my review please feel free to comment below. Thank You”
– A review by Thaslimashamil (Courtesy: Mouthshut reviews)
- “Like a friend in a strange place…!!
Seekers of Fun and leisure will become addict to its services, provide whole details of any city and convenient in finding affordable and luxurious places, first I checked all type of similar sites which provides same services, at last, I visited yatra.com, it clears all my doubts and trouble related to my journey. customer support facility is so cool n even help me to clear all my fears about travelling criterion. My journey with family became memorable and I don’t have a single regret by using it.
– A review by kshitizteam2911 (Courtesy: Mouthshut reviews)
* Please note that all the above reviews have been taken from external sites and does not by any means reflect the views or opinions of the author.
Some other E-commerce competitors of Yatra are;
- MakeMyTrip Customer Care
- FoodPanda Customer Care
- Netflix Customer Care
- PhonePe Customer Care
- Myntra Customer Care
- Paytm Customer Care
- Amazon Customer Care
- Flipkart Customer Care
Yatra Official Website
This is all you need to know about Yatra Customer Care. From all the information listed above, one can conclude that Yatra has made enough provisions to ensure that its customers can reach them easily. Also, the availability of online chat option by Yatra for its customers gives it a definite edge over its other competitors. If you wish to add something which we haven’t, then leave it in the comments section below.